Endpoint Protection

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  • 1.  Unable to login to SEPM 14.2 MP1 with domain users

    Posted Oct 25, 2018 05:50 AM

    Hi all,

    After the upgrade of SEPM to the newest version 14.2 MP1, i'm unable to login with the domain user. I can login only with local SEPM user. In a server logs i get message "Symantec endpoint protection manager could not connect to the target directory server. Check the directory server configuration and try again". I have edit server properties and checked directory server settings. Everything is set correctly. For test i made a successful telnet connection to the directory server on port 389.

      Please help me to resolve this issue.    

      Thanks in advance.

      Dejan



  • 2.  RE: Unable to login to SEPM 14.2 MP1 with domain users
    Best Answer

    Posted Oct 25, 2018 07:08 AM

    See if it's this issue:

    https://www.symantec.com/docs/TECH251819



  • 3.  RE: Unable to login to SEPM 14.2 MP1 with domain users

    Posted Oct 25, 2018 09:44 AM

    Yes Brian, that is the issue. Thanks for the link and for the help!

    I've tried the first recommendation to fix it (Point the SEPM server to the FQDN of a specific domain controller or ldap server...) without success.

    Disabling security connection fixed the problem, but now i want to try second solution "disable Endpoint Identification for directory server connections" In the first line of this workaround is listed " Disable tamper protection on the client".  Disable tamper protection on which client? 

     

     



  • 4.  RE: Unable to login to SEPM 14.2 MP1 with domain users

    Posted Oct 25, 2018 09:54 AM

    SEP client on SEPM.