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  • 1.  unable to purchase SEP14 licences for Enterprise.

    Posted Dec 06, 2019 08:44 AM

    Hi,

    I've been trying to purchase SEP14 licences and the management console through my company's software licencing department. This has been taking a couple of months, now they are saying that we are unable to buy any software licences due to Symantec's takeover by Broadcom. 

    This is holding up our Windows 10 migrations due to our old SEP12 being not compatible with Windows 10, in testing we found lots of issues. 

    Does anyone else have had this experience or know that this is correct, is my software licencing team correct? 

     

    Many thanks for any advise or help you can give. 

     

    Paul 



  • 2.  RE: unable to purchase SEP14 licences for Enterprise.

    Posted Dec 06, 2019 11:16 AM

    try recahing out to a partner and get those clarified.

    https://mysymantec.force.com/partnerlocator/s/



  • 3.  RE: unable to purchase SEP14 licences for Enterprise.

    Posted Dec 09, 2019 07:13 AM

    Hi Paul,

    I'm having the same issue renewing existing licences / purchasing additional.  We are trying to renew licences (for which support expires at the begining of January) via Softcat (in the UK).



  • 4.  RE: unable to purchase SEP14 licences for Enterprise.

    Posted May 06, 2020 06:09 AM
    Yes.  I cant buy new licenses.  the new site is so confusing and 404s everywhere.  Im super frustrated and want my money back.  Super disappointed.  Please cancel subscriptions and refund the prorated portion.
    Original Message