IT Management Suite

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  • 1.  Unable to save the policy settings (ON/OFF Switch)

    Posted Aug 11, 2016 03:42 AM

    Good day! Faced with abnormal behavior Altiris console. Activity switch for agent installation policy does not work! It can be set to ON, but when you save it once again set to OFF. Is there a fix for this problem?



  • 2.  RE: Unable to save the policy settings (ON/OFF Switch)

    Posted Aug 11, 2016 10:29 AM

    What version do you have? Do you have a test system with the same problem, is it at the same version?



  • 3.  RE: Unable to save the policy settings (ON/OFF Switch)

    Posted Aug 11, 2016 04:14 PM

    Hi! SMP 7.1. Unfortunately, there is no test system with this error :( At present, I analyze the log file...



  • 4.  RE: Unable to save the policy settings (ON/OFF Switch)

    Posted Aug 15, 2016 12:35 PM

    What happens when you right-click the policy and use the enable/disable options?  Does that work?  Do you have any maintenance, service, or hotfix packs installed on 7.1?  I would look at the log file and see if there is something in there.  With some more details, we might be able to help more.



  • 5.  RE: Unable to save the policy settings (ON/OFF Switch)

    Broadcom Employee
    Posted Aug 16, 2016 03:39 AM

    Does same problem occur in case of turning ON/OFF another policies?



  • 6.  RE: Unable to save the policy settings (ON/OFF Switch)

    Posted Aug 21, 2016 08:07 AM

    Hey Justin! On the agent Installation page is not possible to use the context menu. The problem applies only to this page.



  • 7.  RE: Unable to save the policy settings (ON/OFF Switch)

    Posted Aug 21, 2016 08:08 AM

    Hi, Igor! This problem occurs only on the Agent Installation page. Another feature of the problem - if you press the save is a change of interface language!