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unable to unenroll from cloud from SEPM

  • 1.  unable to unenroll from cloud from SEPM

    Posted Apr 12, 2018 01:25 PM

    Hi Team

     

    My AD is synced with my SEPM. I recently enrolled on Symantec cloud and since then I am not able to communicate to my clients. So I unenrolled from Sym customer portal and it asking to enroll since its unrolled. 

    But when I unenroll from SEPM it runs for a couple of hours and hangs. So I restarted the service and tried again but din help. 

    Any suggestions.

     

    Thank you 

    Mirana



  • 2.  RE: unable to unenroll from cloud from SEPM

    Posted Apr 12, 2018 01:40 PM

    Same problem. We had to open a case to get this fixed.