HP,Altiris Group

  • 1.  Unable to update HP Tools

    Posted Oct 20, 2009 05:33 AM
      |   view attached
    I haven't been able to successfully update my HP Tools. While the download appears to work successfully, the Altiris Log (attached) reveals that it is receiving a 404 every time it tries to download a CAB. Also, no web version number is displayed for the tools and there's another error in the logs indicating that the page was unsuccessful in attempting to download an XML file (presumably providing version numbers and download locations) because the remote host did not respond.

    I am running HPCM 7 w/ SP1 and KB46262

    Attachment(s)

    txt
    HP Tools Errors.txt   47 KB 1 version


  • 2.  RE: Unable to update HP Tools

    Posted Nov 12, 2009 12:44 PM

    Ensure that you have set up your proxy server information properly under:  Settings | Notification Server | Notification Server Setttings | Proxy (tab). 



  • 3.  RE: Unable to update HP Tools

    Posted Nov 12, 2009 01:14 PM
    Ah, that's done the trick, I had thought it was all FTP (which shouldn't need our proxy), but I'm guessing from this that it's not.