Endpoint Protection

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  • 1.  unexpected server error

    Posted Jan 03, 2010 12:05 AM
    unexpected server error. error code: 0x10010000 [Site: My site] [Server: SEPM-SVR]

    please help


  • 2.  RE: unexpected server error
    Best Answer

    Posted Jan 03, 2010 12:16 AM
    if you are running previous versions please upgrade to MU5
    Check the DB connectivity as per this doc

    Unexpected server error 0x10010000

    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008062510082748

    if you find 401 in the scm-server 0.log follow this document

    SCM-Server-0.log:
    HTTP 401 Unauthorized, URL: http://localhost:8014/secars/secars.dll?action=34
    Unexpected server error. ErrorCode: 0x10010000

    http://service1.symantec.com/support/ent-security.nsf/docid/2009073117184848

    "An unexpected exception has occurred" Server System Event Notification.

    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009040215230748



  • 3.  RE: unexpected server error

    Posted Jan 03, 2010 01:47 AM
    Run a repair of SEPM


  • 4.  RE: unexpected server error

    Posted Jan 03, 2010 11:32 PM
    In case repair does not work, then check the scm-server-0.log and the exsecars, ersecreg logs. I am sure you will find some good info in that.

    Aniket



  • 5.  RE: unexpected server error

    Posted Jan 04, 2010 12:48 AM

    Title: 'Unexpected server error 0x10010000 <site name> <server>'
    Document ID: 2008062510082748
    > Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2008062510082748?Open&seg=ent