Endpoint Protection

I have upgraded to RU5 but now when I try to delete a client I get the above error. I did rerun the configuration wizard and still get the same error.

 http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008062510082748

Tried that and still getting the same error.

Title: '"An unexpected exception has occurred" Server System Event Notification'
Document ID: 2009040215230748
> Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2009040215230748?Open&seg=ent

This is what I get in logs.

2009-10-20 15:10:04.471 SEVERE: Unknown Exception
com.sybase.jdbc2.jdbc.SybSQLException: ASA Error -141: Table 'GUP_LIST' not found
 at com.sybase.jdbc2.tds.Tds.processEed(Tds.java:3277)
 at com.sybase.jdbc2.tds.Tds.nextResult(Tds.java:2544)
 at com.sybase.jdbc2.jdbc.ResultGetter.nextResult(ResultGetter.java:69)
 at com.sybase.jdbc2.jdbc.SybStatement.nextResult(SybStatement.java:220)
 at com.sybase.jdbc2.jdbc.SybStatement.nextResult(SybStatement.java:203)
 at com.sybase.jdbc2.jdbc.SybStatement.updateLoop(SybStatement.java:1720)
 at com.sybase.jdbc2.jdbc.SybStatement.executeUpdate(SybStatement.java:1703)
 at com.sybase.jdbc2.jdbc.SybPreparedStatement.executeUpdate(SybPreparedStatement.java:115)
 at org.apache.commons.dbcp.DelegatingPreparedStatement.executeUpdate(DelegatingPreparedStatement.java:102)
 at com.sygate.scm.server.agentmanager.AgentTableHandler.deleteById(AgentTableHandler.java:723)
 at com.sygate.scm.server.agentmanager.AgentTableHandler.deleteGupsByComputerId(AgentTableHandler.java:835)
 at com.sygate.scm.server.agentmanager.AgentManager.deleteClient(AgentManager.java:501)
 at com.sygate.scm.server.consolemanager.requesthandler.DeleteRecordHandler.deleteClients(DeleteRecordHandler.java:103)
 at com.sygate.scm.server.consolemanager.requesthandler.DeleteRecordHandler.handleRequest(DeleteRecordHandler.java:68)
 at com.sygate.scm.server.consolemanager.RequestHandler.handleRequest(RequestHandler.java:234)
 at com.sygate.scm.server.consolemanager.RequestHandler.<init>(RequestHandler.java:78)
 at com.sygate.scm.server.servlet.ConsoleServlet.doPost(ConsoleServlet.java:79)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:638)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:720)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:199)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:145)
 at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:139)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.valves.CertificatesValve.invoke(CertificatesValve.java:198)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2460)
 at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:133)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:119)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
 at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:127)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:157)
 at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)
 at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
 at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
 at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
 at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
 at java.lang.Thread.run(Thread.java:619)
2009-10-20 15:10:04.486 SEVERE: Unknown Exception
com.sybase.jdbc2.jdbc.SybSQLException: ASA Error -141: Table 'GUP_LIST' not found
 at com.sybase.jdbc2.tds.Tds.processEed(Tds.java:3277)
 at com.sybase.jdbc2.tds.Tds.nextResult(Tds.java:2544)
 at com.sybase.jdbc2.jdbc.ResultGetter.nextResult(ResultGetter.java:69)
 at com.sybase.jdbc2.jdbc.SybStatement.nextResult(SybStatement.java:220)
 at com.sybase.jdbc2.jdbc.SybStatement.nextResult(SybStatement.java:203)
 at com.sybase.jdbc2.jdbc.SybStatement.updateLoop(SybStatement.java:1720)
 at com.sybase.jdbc2.jdbc.SybStatement.executeUpdate(SybStatement.java:1703)
 at com.sybase.jdbc2.jdbc.SybPreparedStatement.executeUpdate(SybPreparedStatement.java:115)
 at org.apache.commons.dbcp.DelegatingPreparedStatement.executeUpdate(DelegatingPreparedStatement.java:102)
 at com.sygate.scm.server.agentmanager.AgentTableHandler.deleteById(AgentTableHandler.java:723)
 at com.sygate.scm.server.agentmanager.AgentTableHandler.deleteGupsByComputerId(AgentTableHandler.java:835)
 at com.sygate.scm.server.agentmanager.AgentManager.deleteClient(AgentManager.java:501)
 at com.sygate.scm.server.consolemanager.requesthandler.DeleteRecordHandler.deleteClients(DeleteRecordHandler.java:103)
 at com.sygate.scm.server.consolemanager.requesthandler.DeleteRecordHandler.handleRequest(DeleteRecordHandler.java:68)
 at com.sygate.scm.server.consolemanager.RequestHandler.handleRequest(RequestHandler.java:234)
 at com.sygate.scm.server.consolemanager.RequestHandler.<init>(RequestHandler.java:78)
 at com.sygate.scm.server.servlet.ConsoleServlet.doPost(ConsoleServlet.java:79)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:638)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:720)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:199)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:145)
 at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:139)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.valves.CertificatesValve.invoke(CertificatesValve.java:198)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2460)
 at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:133)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:119)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
 at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:127)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:157)
 at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)
 at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
 at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
 at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
 at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
 at java.lang.Thread.run(Thread.java:619)

""ASA Error -141: Table 'GUP_LIST' not found"" 

Try running DbValidator.bat from
Symatec endpoint protection manager\tools\dbvalidator.bat
and see what it says the logs will be generated in Symatec endpoint protection manager\tomcat\logs\dbvalidator.log

2009-10-21 13:11:31.011 INFO: logger initialized ...
2009-10-21 13:11:31.011 INFO: SEPM Server Home:[C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Tools\..\tomcat]
2009-10-21 13:11:34.730 INFO: Initialized the database.
2009-10-21 13:11:35.777 INFO: Starting to travel the schema ...
2009-10-21 13:11:39.464 INFO: ... finished travelling schema.
2009-10-21 13:11:39.480 INFO: Total ids found >> TargetIds [254] PhysicalFileIds :[63]
2009-10-21 13:11:39.480 INFO: SELECT ID FROM BASIC_METADATA WHERE ID IN ('96C79D9AC0A80158016B7F83B0D22AA0','8D43FD808FBA11633F7394A7F7C1C467','6E890F76C0A80158002C4EDEB54BF0DA','0E2F9C96C0A8015801A28183744B9D29','031ECD724316E5AFF217F1A8678DDB55','205ED41CEC5EA4C56A2306B9DB8EB7CF','849353DFC0A80158007266938FBDC52A','95C27A90C0A801D50020F49E2A0FA3C9','6135089FC0A80158013D47874D78E7C3','CDDB27CEC0A8015801C9076DF5C347C6','7EFC9B44E127152A6B9351527365205E','A11366A282A1CF210184BCB70538C85C','C8E2C5A0C0A8015800971D5520ECBC44','7CFF00A5C72A79FF6079A4E1C8557A9B','140E3202F22D2B1C6F304D0293420EE4','67249825DD158F3F5D8DA934326D01FD','5711DD1E2E11848ED1207A5FE6A00994','7AE012E9C0A8015800C1ABCF5769E8D1','1880918CC0A801580129DF7979705EC0','87D80E6DC0A80158012E712FAF8C351A','23FDFA7758908A9CD3BC2BC4CB873B2C','66E197F5C0A8015801123787C74F6426','175589D5C0A8010E01F9BDC4916E18D3','28004C83C0A8015801209D560F3F50A7','1DC0A6404B6F0E63BF2609A12BE80B26','59C7C59FC0A80158009BB45789D8FCB4','EA364DD0C0A80158011C0B763658D9B9','FAC9BED6C0A8015800340C9CAE205477','937A80BDC0A8015801F23CA474A8F273','45447A5BC0A8015801ACDCB9C360F428','D706CAA9C0A801580121C5DF165CB1A9','7005BFF2C0A800400032DE14545AC458','3AB4A153ABCED47B0C0EFAEC471924F1','C4D52C00C0A8010D013496657C8F8BB9','7703507CC0A80158004014A0A5BA49C3','524424D1C0A8015801B77832A1C425E3','50A45315C0A8010D0129F93B4AD75FEA','BC1DC134599E75F782DA2F660296FB29','8AD6F4A95BA222345D8ABF4D76AC797C','F64AF2D2FB5430DF364508D201163593','35A52793C0A80158001D29C191C7A9A5','170F16BD7F7C09E448967BCF346E04A7','C3CCD8A9C0A8015801D928037BFAA8B4','A07AB1CCC0A80040019DB86960E3A052','0D9F03DBC0A8015801B7B32C903F6D6E','55A1E3FCC0A8010D01C88E4C7E623C87','4A41A3A6C0A8015800C2CCACAB1E04FA','C8988B4BC0A801D500C68C8B303DCB58','756D66AAC0A800400045AC31FCDC9294','554D6BF702644D618B8A833D191A986A','8AEE818BF4AE2A0FD0124A0C22DC154C','046F40AFC0A801580035C41B03C38C57','4209DCACED66213A52DB822FCD5D1C80','985C0652B662E545C9755265777B8415','55BD13C10AFB115D6999AD01A1925EE6','2F365C35829740D57A70A0D455EFD465','99EBBBB729D41547047C7F88B582F52F','2B7369DBC0A8015800D13E3E04B3CD97','7C5D2DF0C0A8015800FB7EFAD9FA58D1','001B59DEC0A8015800E0032143355950','4C74F98DCE8CA832207BA74CD74B1DEC','90F2AA0CC0A8010E01F3E7E8AFEB6DCA','A4D52F18C0A800400055F7ACD22C8F96','17460A3DC0A8015801FB06C91A1BD0E6','CDD37893AEFD92A50FA89B996C678936','A77802F64AEC27BE445263EFEA0DB241','7E9DE3FAC0A8015801FCC7A98F559119','687FF59FC0A8015800C5458B49BF4879','609D6B082D0AD1F060CD933BF2F6B77F','8B8DE73C6C785559695EF025A2A91B36','E4ABC8E0E54E983D0B55C64EDC2DD0A0','E5852BA10A000030014C55EA21C475A3','E947B558F2D3CA79D5DBA77591793AC0','AD110CA5C0A80158010EE5B83D33A7F0','CFCD90C3C0A801580051B0AF595EABBD','36E4179EC0A80158009E4DC0CC2BAF38','6D2380EEC0A8010D00A8815322E0CA4B','F179C9FD7814A1AFD23439693845C867','DEB3A1DBC0A801580184BE296056268C','F61D0B43C0A8015800CC8A4834847B6E','EB0A3909C0A8010E011EACA26D4A24C6','7073262DC0A800D901CFB84C4A430C4A','654B9E8AB2EA4186AD31FC58F374CBBA','3A25E896C0A80040005D4A6A4FE26C82','820BAF22C0A801580029B8544648E005','C6F1D854C0A8015800E1DFB148432746','3C448B0FC0A8015801978E962C0DAC22','F087ADDD20AA9F6661956A444502AC74','A40AC386D3B379C83B1EDE0C94B01228','2329D0B142EF2E06665CB3DDF7BCBCC7','2F5AF88BC0A80040011FF531829B4E07','B325AD2E262E7434EDED4A57D23F9CCF','92CA4158C0A801D700D2A49D0CB5B0AC','8C8A467504BB7FBBBB5817A2C31A8707','9AF5759DC0A8015801E44538118E3CE7','A57E3E78C0A80158011E170C01B42FF7','51EDFA29C0A8015800DB4BCF6F20E66E','2EE92318C0A801580118D7229DE95FD0','4B802835C0A8015801E90264AFEB3020','2D3A6CC8C0A8015800C3BB5746C9AB34','B101ECC0C0A8015800137BC95B3AD5CD','78640C445FEDDA48FD81EAEAD714BD7F','2941A995F155C219CD4C33BD4D12F6DE','9AD3E157C0A8015800D448A16556A961','EBC601F7C0A80158005CED837EAD0B22','9D574A0DC0A801580049373AFE359C66','BFB81FAEFB46451F2FC514A0A076866D','C861D9A6FA8BF0DECDF7605D44D46D63','D3AC52B109F6C5BA711F6C4B483FD7C6','30C63B2EC0A801D500F9FF91D4CC2C7A','4CEF83CAC0A8010D01EB67CBD35D2559','8A764060C0A8010E000962C76CD12113','AA16D0B153A77262F39128ABD9DBFA5A','5AF4E583C0A801D70150152F500E3F63','D817FD847923A62B7CC405B3A4F81F36','C16E7406C0A80158002BC1841BC6CBD2','EFD8CE0E1C1DDFFF923A8DF5DBAFD89D','0E9030F7CC4A31BBFAB4522D99F2724F','AD9513B7C0A80158010848B9C7A2E4F3','D4C06D66C0A801580029D8387E2B9C23','3B3D6777C0A8015801C330AAC31E16F5','6BEB34CAC0A8010E00BBF64F17C714D0','17DB9A1CC0A8004001147527EBDDCA33','6E26BD19C655E7DEBA8A356F840CB412','326B1B96C0A80158016AFFACCC1A74C6','10DA470E1403BC65E1E2D21123CCE012','E72C7E7DC0A80158003EEAB30A29D8C5','616D4941C0A8010E008C0C7AFF94BB2D','CF596E86C0A8015801F2AE62BA8A8B84','6337DD1CC0A801580111E86F5BC5E933','ABFAF135C0A8015800AEA5CD75B0EF0A','1C0F200D2F2AE0FA18C9F3FE1F2F540B','28D78854C0A8015801E78461FBBA3686','3F30AE5C5A64256058BFFC2395867486','51DE36C5DAE282C2268EB9D27999972E','BD2A0FD827B84943D36F50104A9495C9','BD3DA1FBC44BB58C7C7491FABE39E594','80515096F2D562D7BAAF1A382C784E19','FE604523C0A8015801385846632AF45F','359A2758C3DA10830EB15BFBD4520303','32B95BD3EADD291F38FEC47612B1F268','356BE4C5C0A8010D01D4D6D22F85A331','4B2F7DD1C0A801580062812DF116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AND DELETED=1
2009-10-21 13:11:39.543 INFO: SELECT ID FROM BINARY_FILE WHERE ID IN ('8FB1C4B4D9A549BD4EB2D16F865E4F95','E12DE9BA50707D3CCC2D6D981BA0780F','52037FFFA390ACCED0CEE5FAFA8080A2','AFA7C0E3AFD2D1C7F81B1731F2F81CD6','598E37F2CF397E88CBEC99458213B30C','2235451C62588F499CA030873D835ADA','0DF5109DF0746AB29C930587ACC3B13E','139B5B02B81813CD9B290C95FE6B387A','FBF5928E049ED11FCDCD7C2070D92C2E','CFFF7D06E5CBAAAA248404F08DC7140B','07672605546D54EE5E58D93ECFAD9B22','1555326BF996111C5BA0FA7E6EC95825','9FE981502DA497C3CA80B431A531C7DC','90CB9995E84816973DD4BFA7AE1C1A13','7AC0DC5975D973AAFE9851A3130439D0','7C120F9F5C3C48B78F469066865B6BF4','D478C7492CD5A48635344699443DB473','46E5EE90B46959661066BFD13985AD8B','97BA1EB3AB02DC0798D35B4B69CFA064','9CA3F8AC866A37F739264A0A9D5C8946','79BBB9158F3B7D77DE0FD0506FF84602','5785CBBBBB970536B0D12487775BADD0','E04F063065A149046AB088F62994D44B','FE0671B6F7A8416624B79A1977950DAD','CFD7DBE78348BE30F5780D13B950D188','94C99C3AA94D1290B2570985D97E17D8','FE88A391B8FCFCB48330887F88AF0D18','D9BA25E9018E25D06D8E513BC88F66C6','2FA366D7B3DE896BA9687AEE4E5781D3','7F6E9B1584765B290D72240E65115226','0586398F6C2FB3D1B278A8BA042A7547','9CE47BCB21A96FC3AC35091C344E4583','DFCB8DEC3CB89EC10302A9BF13F6FD68','491CFF86BBEDB57591FBFBCAE7F15480','C46B17F633C8E83D4092F7A770AFD73B','5F072B54E9E31C0965353E34764CCC4D','E7966D168E15DEF85C2BF26D2BED8D43','145A767D68A4832BAD729BCEFA206BD1','84F3B3F71876D9C3B39C8550640EF078','D4DD04C5BB5EA8C72DB6E4F236ACB067','13F1C84D0A7B73B582270D5D85B2D39C','E246FCDD61EB0E8645156857787E8572','05084C193EFBBD67FF98E7603D4BCD5A','40A88529BEE0C925B1D1D7F879587E65','FF92AD2885F6EB4E2BC8170C511BCAFC','359C7951D37073628749AA03E52D7D18','D932D98362644420FA6E9891642CBF54','9ED2C8307E2AAE03A8D7EC5E1D9B147B','0BCD652F479A311B6AD5298B1EC27C4C','50E4358A630AD86B9504BCE9F9B8EACA','8B1CB0CE04E3408E42C7BA0146688A6E','EC2B3325AF851645CCF9387708EDBF62','5FD4C2B2C52AC7CB8591454F941A22F8','513A03AD328FF16C256F7189E32B0012','FE05C33B7C10D7027155536E451890D4','1D67CD27FAA4F2F19B5F166D1C4C268A','DD002F9D17C7B4E6F36123B69EF8C6CE','C85ADF024610D6BF9FC342CD3706A5EA','B4978C47CF257440079A729A0017859C','FAA610C73CE7A60EE842ED7A91587E79','21660A1237C1E3C30B75C6F4B6364CDA','00307AFE469DD0F87EE01670735AF23E','E833841DFFAD434CF720DEAAB0B103C6') AND DELETED=0
2009-10-21 13:11:39.558 INFO: *********************************************
2009-10-21 13:11:39.558 INFO: Following ids are not present in the database.
2009-10-21 13:11:39.558 INFO: *********************************************
2009-10-21 13:11:39.558 INFO: Link is broken for [0] target ids :
2009-10-21 13:11:39.574 INFO: *********************************************
2009-10-21 13:11:39.574 INFO: Link is broken for [0] physical file ids :
2009-10-21 13:11:39.574 INFO: *********************************************
2009-10-21 13:11:39.574 INFO: Database validation passed.
2009-10-21 13:11:39.574 INFO: Finished.

Here is end of log appears to me everything is ok

This GUP_LIST  entry was added in DB Schema in MR5.
So it looks database din't migrate properly to MR5

Can you try running upgrade.bat and see if that makes any diffrence.
Symatec endpoint protection manager\bin\upgrade.bat

I have upgrade.bat running and it has been stuck at 80% for over 4 hours now.  The last step that it performed and is done is upgrading templates. Not sure what to do now since its in the process of upgrading.

 Hi I think this might be helpful !!

GUP_LIST table doesn't exist prior to RU5 (11.0.5002) This query will work if both the manager And the clients are on 11.0.5002 or later.

I dont think you need to run the upgrade.bat over here because upgrade.bat will only sync the Database with the manager.. Please let us know if your client are upgraded to RU5.

Yes the clients are upgraded to RU5. My problem now is what happens since the upgrade is hung at 80% if I kill it won't my db be all messed up.