Endpoint Protection

I get these warnings daily.  I do not know how to remedy the problem.  Please help.  Thanks.


12/02/2009 15:15:18,1000,An unexpected exception has occurred,Unexpected server error. ErrorCode: 0x10010000,,,java.lang.Exception: HTTP 403 Access Forbidden, URL: http://localhost/secars/secars.dll?action=36 at com.sygate.scm.common.communicate.Communicator.sendRequest(Communicator.java:303) at com.sygate.scm.server.task.ClientTransportInfoTask.run(ClientTransportInfoTask.java:116) at java.util.TimerThread.mainLoop(Timer.java:512) at java.util.TimerThread.run(Timer.java:462) com.sygate.scm.common.communicate.CommunicationException: Unexpected server error. ErrorCode: 0x10010000 at com.sygate.scm.common.communicate.Communicator.sendRequest(Communicator.java:324) at com.sygate.scm.server.task.ClientTransportInfoTask.run(ClientTransportInfoTask.java:116) at java.util.TimerThread.mainLoop(Timer.java:512) at java.util.TimerThread.run(Timer.java:462) ,QUERYLINC,My Site

check this document
Symantec Endpoint Protection Manager (SEPM) homepage shows "No data, ..." in "Security Response" box.

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008061816551448

java.net.ConnectException: Connection timed out: connect
...
com.sygate.scm.common.communicate.CommunicationException: Unexpected server error. ErrorCode: 0x10010000

These are the only two errors that show up in my scm-server-0.log

2009-11-29 12:34:06.121 SEVERE: Unknown Exception in: com.sygate.scm.server.task.ClientTransportInfoTask
java.lang.Exception: HTTP 403 Access Forbidden, URL: http://localhost/secars/secars.dll?action=36
 at com.sygate.scm.common.communicate.Communicator.sendRequest(Communicator.java:303)
 at com.sygate.scm.server.task.ClientTransportInfoTask.run(ClientTransportInfoTask.java:116)
 at java.util.TimerThread.mainLoop(Timer.java:512)
 at java.util.TimerThread.run(Timer.java:462)
com.sygate.scm.common.communicate.CommunicationException: Unexpected server error. ErrorCode: 0x10010000
 at com.sygate.scm.common.communicate.Communicator.sendRequest(Communicator.java:324)
 at com.sygate.scm.server.task.ClientTransportInfoTask.run(ClientTransportInfoTask.java:116)
 at java.util.TimerThread.mainLoop(Timer.java:512)
 at java.util.TimerThread.run(Timer.java:462)

2009-11-30 13:25:18.236 SEVERE: AgentOnlineStatusTask connect to secars failed: Access Forbidden

check this discussion if you have SSL enabled in IIS for SEPM website please uncheck that

https://www-secure.symantec.com/connect/forums/unable-communicate-reporting-component-2

Open IIS Manager
Expand Server
Web Sites
Default Web Site > Properties
Directory Security Tab
Authentication & Access control Option - Edit
Enable Anonymous Acces

I already have Anonymous Access and Integrated Windows Authentication enabled.  However I noticed that my IUSR account is only a member of the guest group.  But i cannot add it to the domain user group since it is just a local user account. 

Is your server a DC?
add the IUSR account to users group and check

Yes this server is part of the domain.  But I don't understand what you mean by adding the IUSR account to users group.  Do you want me to add IUSR to my domain users? 

add it to domain users

 Your problem got solved?