Endpoint Protection

 View Only

  • 1.  Uninstalled SEP 14.x and Windows 10 Defender will not start

    Posted Jan 18, 2018 04:36 PM

    I just uninstalled Endpoint Protection, rebooted, and now Windows 10 Defender will not start.  When I go to the Windows Defender Security Center - Virun and Threat protection shows that the service has stopped.  When I select the Restart Now button I get a message saying "Unexpected error. Sorry, we ran into a problem."  I've tried going into Services and maually restarting it and there I get a message "Windows could not start the service, Erro 577 Windows cannot verify the digital signature for this file..."  

    Any ideas on what to try?



  • 2.  RE: Uninstalled SEP 14.x and Windows 10 Defender will not start

    Posted Jan 18, 2018 04:48 PM

    Is SEP fully off of the system? Try a cleanwipe and see what the result is:

    http://www.symantec.com/docs/HOWTO124983

    Exact version of SEP that was on it?