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Uninstalling Endpoint without password

  • 1.  Uninstalling Endpoint without password

    Posted Mar 28, 2013 02:09 PM

    My IT Guys at worked installed endpoint years ago. I now am trying to remove it and don't have the password. How can I unintall it?



  • 2.  RE: Uninstalling Endpoint without password

    Posted Mar 28, 2013 02:30 PM

    What version of SEP?

    You may need to disable tamper protection than:

    Open the registry

    Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC

    Change the value for SmcGuiHasPassword from 1 to 0

    Restart the SMC service



  • 3.  RE: Uninstalling Endpoint without password

    Posted Mar 28, 2013 09:08 PM

    hi,

    Ways of uninstalling sep client

    How to manually uninstall Symantec Endpoint Protection client from Windows 2000, XP and 2003, 32-bit Editions

    http://www.symantec.com/business/support/index?page=content&id=TECH102261

    OR

    If you don't have any uninstall password change registry setting.

    HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\AV\AdministratorOnly\Security\UseVPUninstallPassword

    Set to 0 to disable

    OR

    You can use Symantec Cleanwipe Utility. To receive the Utility, you need to contact Technical Support.

    Check this Thread which have same query -

    https://www-secure.symantec.com/connect/articles/how-uninstall-symantec-endpoint-client-if-uninstall-password-place

    and this Article -

    https://www-secure.symantec.com/connect/forums/sep12-requires-uninstall-password-was-never-set

     



  • 4.  RE: Uninstalling Endpoint without password

    Posted Mar 28, 2013 11:25 PM
    Hello Use the below attach blog to remove the password from sep client policy and then uninstall it https://www-secure.symantec.com/connect/blogs/remove-smc-password-without-applying-policy-server


  • 5.  RE: Uninstalling Endpoint without password

    Posted Mar 29, 2013 02:24 AM

    Hi Brain,

    It will work to all SEP version ?



  • 6.  RE: Uninstalling Endpoint without password

    Posted Mar 29, 2013 03:54 AM

    it will not work on SEP 12.1

    SmcGuiHasPassword is the password to open sep interface

    useVpuninstall password used to work in SAV and earlier version of SeP that, was 11.0.

    AFAIK this is the only way to uninstall. Check this link

    https://www-secure.symantec.com/connect/articles/how-uninstall-symantec-endpoint-client-if-uninstall-password-place



  • 7.  RE: Uninstalling Endpoint without password

    Broadcom Employee
    Posted Mar 29, 2013 04:12 AM

    Hi,

    You can manage all the settings through the Symantec Endpoint Protection Manager (SEPM) console. In very few cases you will have to actually visit the end user machine.

    You can either put the password to access SEP features from end users machines.

    OR

    Create a group and assign the default policy where it won't block any SEP feature.

    Securing the Symantec Endpoint Protection (SEP) client user interface and settings.

    http://www.symantec.com/docs/TECH185903

    If it's a unmanaged client then make the registry changes.



  • 8.  RE: Uninstalling Endpoint without password

    Trusted Advisor


  • 9.  RE: Uninstalling Endpoint without password

    Posted Apr 04, 2013 01:43 AM

    try this,

     

    http://www.symantec.com/business/support/index?page=content&id=TECH102261



  • 10.  RE: Uninstalling Endpoint without password

    Posted Apr 04, 2013 02:25 AM

     

    Hi, 

    Follow the steps on the below link.

    https://www-secure.symantec.com/connect/blogs/remove-smc-password-without-applying-policy-server

    Regards

    Ajin



  • 11.  RE: Uninstalling Endpoint without password

    Posted Apr 06, 2013 09:18 AM

    thanx Brian81