Endpoint Protection

 View Only
  • 1.  Update Globallist.xml manually

    Posted Jan 17, 2018 11:05 AM

    Hello,

    I have this situation. One SEPM console with servers, another SEPM console with computers. I have the same LU policy on both to use the srevers as GUPs. This was working ok until one day, all the clients stop using GUPs and the sylink debug throw the following message:

    01/17 11:02:50.807 [4328] [Content]<LUThreadProc>GUP address is empty.. No more GUP to use - maybe all of them may have failed.. Backoff/ or switch to SEPM are the options.

    The file Globallist.xml is empty indeed on the SEPM where the computers are, but is ok on the other SEPM where the servers are.

    Two questions:

    Is there any chance that this architecture works?

    Can I manually change the globallist file?

     

    Thanks

    Regards



  • 2.  RE: Update Globallist.xml manually

    Broadcom Employee
    Posted Jan 17, 2018 11:23 AM

    It sounds like the GUPs no longer believe they are GUPs.  Do the GUPs have a policy telling them they are GUPs?

    The globalist file cannot me edited manually.

    John



  • 3.  RE: Update Globallist.xml manually

    Posted Jan 17, 2018 11:24 AM

    changing it manually is not recomended as it would write those details in DB as well.

    Do you see your GUP servers and status in TRUE in SCCM console?

    May the defined gups are now moved to a different GROUP which has different LU policy set and No gup defined.