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Upgrade Brightmail from 8.0.2 to 8.0.3, Need Order in which the applicancs should be upgraded

  • 1.  Upgrade Brightmail from 8.0.2 to 8.0.3, Need Order in which the applicancs should be upgraded

    Posted Jun 23, 2010 05:49 PM

    We have 2 Scanners and 1 Control Center.
    We need to upgrade them from 8.0.2 to 8.0.3 and wanted to know the order in which these should be updated?

    Also what will happen to the mail flow during the upgarde process?

    Fairly new in managing teh gateways so need to know this before we upgrade them.

    Thx



  • 2.  RE: Upgrade Brightmail from 8.0.2 to 8.0.3, Need Order in which the applicancs should be upgraded

    Broadcom Employee
    Posted Jun 23, 2010 07:21 PM

    please follow the steps in this document:

    Title: 'Software update notes for Symantec Brightmail Gateway 8.0.3'
    Document ID: 2009100807272854
    > Web URL: http://service1.symantec.com/SUPPORT/ent-gate.nsf/docid/2009100807272854?Open&seg=ent




  • 3.  RE: Upgrade Brightmail from 8.0.2 to 8.0.3, Need Order in which the applicancs should be upgraded

    Posted Jun 23, 2010 11:57 PM
    Amku,

         Your question really depends on a few issues.  The first is if you use LDAP on your version 8 or not.  If you do than I would upgrade the Control Center First then the Scanners.  During the upgrade process the scanner that is not being processed will still pass email through.  If you are using LDAP and you upgrade your scanners first they will spool your emails until they are added to a version 9 control center with the Directory Integration Settings filled in and enabled.


    The Short Answer
         Upgrade the Control Center
         Upgrade one of the Scanners
         Upgrade the other scanner.


  • 4.  RE: Upgrade Brightmail from 8.0.2 to 8.0.3, Need Order in which the applicancs should be upgraded

    Posted Jun 24, 2010 07:59 AM
    Thanks John,
    Yes We are using LDAP Sync.