Endpoint Protection

 View Only

  • 1.  Upgrading clients from 12.1.X to 14.X - reboot required?

    Posted Aug 24, 2017 04:57 PM

    So I've been reading the various upgrade documents from 12.1.X to 14.X (https://support.symantec.com/en_US/article.TECH236071.html) and I'm trying to track down if a reboot is required for the client servers running W2K8 R2 / W2K12 / RHEL 5-7 if I push out the upgarde via AutoUpgrade . I know for best practices it’s stated that the clients should be rebooted before installation - I have about 500 clients each with different owners so I'm trying to avoid scheduling 500 different reboot windows. 

     

    Thanks



  • 2.  RE: Upgrading clients from 12.1.X to 14.X - reboot required?
    Best Answer

    Posted Aug 24, 2017 04:59 PM
    A reboot is needed to complete the install when going from 12.1 to 14.


  • 3.  RE: Upgrading clients from 12.1.X to 14.X - reboot required?

    Posted Aug 24, 2017 05:13 PM

    Darn, Thanks Brian



  • 4.  RE: Upgrading clients from 12.1.X to 14.X - reboot required?

    Posted Aug 25, 2017 04:33 AM

    hi Brian,

     

    If didn't perform the reboot immediately, if the protection still on going?



  • 5.  RE: Upgrading clients from 12.1.X to 14.X - reboot required?

    Broadcom Employee
    Posted Aug 25, 2017 05:10 AM

    yes, the client will still be protected with SEP 12.x client features



  • 6.  RE: Upgrading clients from 12.1.X to 14.X - reboot required?

    Posted Aug 25, 2017 05:24 AM

    hi Peter,

     

    Thanks for your reply.



  • 7.  RE: Upgrading clients from 12.1.X to 14.X - reboot required?

    Posted Aug 25, 2017 05:54 AM

    Yes, you're always protected, even if reboot is needed.



  • 8.  RE: Upgrading clients from 12.1.X to 14.X - reboot required?

    Posted Aug 27, 2017 05:29 AM

    Hi Taylor,

     

    No matter if you upgrade from 12 to 14, 12 to 12 or 14 to 14, a client needs a restart for a successful installation. And, client is still protected though you don' restart

     

     

    Regards,

     

    Sunray