Endpoint Protection

 View Only

  • 1.  User should not be able to disable SEP from there laptop or desktop

    Posted Mar 28, 2014 01:41 AM

    Team, We are facing a big problem in our branch. All user's are disabling there Antiviruses from there laptop's and desktops.

    is there any way stop user to do this from our Antivirus console.



  • 2.  RE: User should not be able to disable SEP from there laptop or desktop
    Best Answer

    Posted Mar 28, 2014 01:41 AM

    Please check this article.

    How to block a user's ability to disable Symantec Endpoint Protection on Clients

    Article:TECH102822  |  Created: 2007-01-05  |  Updated: 2013-03-18  |  Article URLhttp://www.symantec.com/docs/TECH102822

    How to block a user's ability to disable Symantec Endpoint Protection 12.1 on Clients

    http://www.symantec.com/business/support/index?page=content&id=TECH166238

    http://www.symantec.com/business/support/index?page=content&id=TECH172434



  • 3.  RE: User should not be able to disable SEP from there laptop or desktop
    Best Answer

    Posted Mar 28, 2014 01:46 AM

    Hi,

    Please check the below threads for best ans.

    block user's ability to disable Symantec Endpoint Protection on Clients

    https://www-secure.symantec.com/connect/forums/block-users-ability-disable-symantec-endpoint-protection-clients-0

    https://www-secure.symantec.com/connect/forums/block-users-disabling-sep-121-client

    https://www-secure.symantec.com/connect/forums/how-block-users-ability-disable-sep



  • 4.  RE: User should not be able to disable SEP from there laptop or desktop

    Posted Mar 28, 2014 01:46 AM

    see that articles and check configuration setting

    How to prevent client features from being disabled by users in the SEP 12.1 client interface

    Article:TECH166950 | Created: 2011-08-11 | Updated: 2013-02-26 | Article URL http://www.symantec.com/docs/TECH166950

    How to block a user's ability to disable Symantec Endpoint Protection 12.1 on Clients

    Article:TECH166238 | Created: 2011-08-02 | Updated: 2012-08-18 | Article URL http://www.symantec.com/docs/TECH166238


  • 5.  RE: User should not be able to disable SEP from there laptop or desktop

    Posted Mar 28, 2014 01:57 AM

    How do you lock down SEP client interface so that end users cannot disable components or modify settings

    http://www.symantec.com/docs/TECH136678

    How to restrict users from making configuration changes to the Symantec Endpoint Protection client

    http://www.symantec.com/docs/TECH102370

    How to block a user's ability to disable Symantec Endpoint Protection on Clients

    Article:TECH102822  |  Created: 2007-01-05  |  Updated: 2013-03-18  |  Article URLhttp://www.symantec.com/docs/TECH102822

    https://www-secure.symantec.com/connect/forums/how-block-disable-symantec-endpoint-protection-taskbar-icon

    For Password setting to stop the service of clients

    1. Open the console manager
    2. Click Clients
    3. Select Policies tab.
    4. Click on General Settings.
    5. Select Security Settings tab.
    6. Select Require a password to uninstall the client
    7. Type the <password> in the box.
    8. Click OK.


  • 6.  RE: User should not be able to disable SEP from there laptop or desktop



  • 7.  RE: User should not be able to disable SEP from there laptop or desktop

    Posted Apr 01, 2014 04:54 PM

    Hi in addition you can also set the paasword to prevent users from doing any changes like discribed below:

     

    1. In the console, click Clients.

    2. Under Clients, select the group for which you want to set up password protection.

    3. On the Policies tab, under Location-independent Policies and Settings, click General Settings.

    4. Click Security Settings.

    5. On the Security Settings tab, choose any of the following check boxes:

      • Require a password to open the client user interface

      • Require a password to stop the client service

      • Require a password to import or export a policy

      • Require a password to uninstall the client

    6. In the Password text box, type the password.

      The password is limited to 15 characters or less.

    7. In the Confirm password text box, type the password again.

    8. Click OK



  • 8.  RE: User should not be able to disable SEP from there laptop or desktop

    Posted Apr 02, 2014 12:52 AM

    Could you please update your thread?

    if your require any more assistance then please revert otherwise select the mark as solution at helpful comment.



  • 9.  RE: User should not be able to disable SEP from there laptop or desktop

    Posted Apr 02, 2014 01:38 AM

    Hi

    Refer the link below

    http://www.symantec.com/docs/TECH166950

    Regards