Endpoint Protection

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  • 1.  VB6 conflict with SEP12.1.4100.4126

    Posted Jun 23, 2014 02:20 AM
      |   view attached

    Hi,

    This problem happened again. I have tried to add the installation file path to SONAR exception.

    Pleaes help.

     

    Thanks



  • 2.  RE: VB6 conflict with SEP12.1.4100.4126

    Posted Jun 23, 2014 02:22 AM

    What happend when you disabled sep client ?

    Creating Centralized Exceptions Policies in the Symantec Endpoint Protection Manager 12.1

    Article:TECH183201  | Created: 2012-03-07  | Updated: 2012-09-13  | Article URL http://www.symantec.com/docs/TECH183201

     Creating exceptions for Symantec Endpoint Protection

     

    Article:HOWTO80919  | Created: 2012-10-24  | Updated: 2013-06-06  | Article URL http://www.symantec.com/docs/HOWTO8091


  • 3.  RE: VB6 conflict with SEP12.1.4100.4126

    Posted Jun 23, 2014 03:15 AM

    If disabled or no SEP installed, the installation complete smoothly without any error.



  • 4.  RE: VB6 conflict with SEP12.1.4100.4126

    Posted Jun 23, 2014 05:05 AM

    Try disabling tamper protection, SEP is not allowing registry modification. You may have Application / device control enabled. check that as well.



  • 5.  RE: VB6 conflict with SEP12.1.4100.4126

    Posted Jun 23, 2014 06:29 AM

    Is anything showing in the SEP log? If so post it



  • 6.  RE: VB6 conflict with SEP12.1.4100.4126

    Posted Jun 23, 2014 08:22 PM

    There is no log found, just installation failure / error prompt



  • 7.  RE: VB6 conflict with SEP12.1.4100.4126

    Posted Jun 23, 2014 08:36 PM

    Why not temporarily disable SEP and get it installed?

    If you've added all the necessary exclusions, call support for further help.



  • 8.  RE: VB6 conflict with SEP12.1.4100.4126

    Posted Jun 23, 2014 10:14 PM

    Since end users always access with VB program (actually this problem not only happen while installing VB).

    Thus, we can't disable is for users.



  • 9.  RE: VB6 conflict with SEP12.1.4100.4126

    Posted Jun 23, 2014 10:27 PM

    And yuo've entered all the necessary exceptions for it? Have you checked with microsoft for necessary exclusions?