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  • 1.  Virtual Gateway can't communicate outside subnet

    Posted Feb 19, 2010 02:00 PM
    I'm attempting to set up SBG as a virtual appliance on ESXi 3.5. It appears to have installed ok.

    I cannot connect to it to configure from outside the subnet it is in (DMZ). And when I connect to it from within its subnet, it cannot register the license because it can't see the internet.

    I am currently running SBG live temporarily as a virtual appliance on VMWare Workstation that is located in the same subnet and it works fine. This leads me to believe it is not a firewall issue.
     
    Is it a VMware configuration problem or SBG setup problem?


  • 2.  RE: Virtual Gateway can't communicate outside subnet

    Posted Feb 19, 2010 06:22 PM
    Could be a DNS issue or an issue with the default gateway:

    Please take a look at the following KB articles depending on the symptoms you are seeing:

    http://service1.symantec.com/SUPPORT/ent-gate.nsf/docid/2010012614520654

    http://service1.symantec.com/SUPPORT/ent-gate.nsf/docid/2010012615251754

    http://service1.symantec.com/SUPPORT/ent-gate.nsf/docid/2010012618573454

    Regards,

    Adnan