Endpoint Protection

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  • 1.  Virus Defs

    Posted Oct 02, 2009 03:24 PM
    It looks as though the 64bit definitions updated properly yesterday and today however the 32 bit defs are still showing 9-30-09.  Anyone know why this may be happening.  Is there a way I can clear out all virus defs and let the SEPM pull down fresh copies?  Thanks


  • 2.  RE: Virus Defs

    Posted Oct 02, 2009 03:40 PM
    You can update definitions for Symantec Endpoint Protection Manager using the .jdb file

    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007100820002048?Open&docid=2007100816530248&nsf=ent-security.nsf&view=docid

    Thomas


  • 3.  RE: Virus Defs

    Posted Oct 02, 2009 03:53 PM
    1. Stop  the SEPM server service.
    2. Go "…\Inetpub\content\{C60DC234-65F9-4674-94AE-62158EFCA433}" folder and deleted all the sub folders
    3) Go to tC:\Program Files\Common Files\Symantec Shared\SymcData\ and delete the following folders:
    sesmipsdef32
    sesmipsdef64
    sesmvirdef32
    sesmvirdef64
    4)In the registry, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps.
    Deleted these keys
    SymcData-sesmipsdef32
    SymcData-sesmipsdef64
    SymcData-sesmvirdef32
    SymcData-sesmvirdef64
    5). In the registry, navigatedto and delete the following keys:
    HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\SharedDefs\SymcData-sesmipsdef32
    HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\SharedDefs\SymcData-sesmipsdef64
    HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\SharedDefs\SymcData-sesmvirdef32
    HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\SharedDefs\SymcData-sesmvirdef64
    6). Starte the SEPM service back up.
    7). Run Live update from within the Symantec Endpoint Protection Management console.


  • 4.  RE: Virus Defs
    Best Answer

    Posted Oct 02, 2009 03:57 PM

    Title: 'Win32 microdefs for AntiVirus and Antispyware failed to update.'
    Document ID: 2009061012523548
    > Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2009061012523548?Open&seg=ent


    https://www-secure.symantec.com/connect/articles/how-clear-corrupt-virus-definitions-sepm