Endpoint Protection

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  • 1.  Weekly report has never run

    Posted Nov 07, 2017 02:28 AM

    I scheduled a full scan task on every Monday 19:00 in specific computers. I want to know which computers are not scanned, so I scheduled a weekly reports on every Tuesday 08:00. However, when I come to office at 10:00, I does not receive the report. The manager also shows that the scheduled report has not run. At the mean time, my daily comprehensive risk report works just fine. Is this a bug?

    I am running fresh installed SEPM version 14 MP2.



  • 2.  RE: Weekly report has never run

    Posted Nov 08, 2017 05:55 PM

    Moved to Endpoint Protection forum for better visibilty.



  • 3.  RE: Weekly report has never run

    Posted Nov 08, 2017 06:03 PM

    Try deleting and re-creating as a first step in the troubleshooting process.



  • 4.  RE: Weekly report has never run

    Posted Nov 09, 2017 02:14 AM

    Hi Brian, thanks for reply.

    I created a new scheduled report that send Computers Not Scanned report daily at 14:30. SEPM shows it as not run when I check at 15:10.

    Any log file that I can check for troubleshooting?



  • 5.  RE: Weekly report has never run

    Posted Nov 20, 2017 09:42 PM

    I received the weekly report today.

    After observing for a daily report and a weekly report, I think scheduled report only works after second hit.



  • 6.  RE: Weekly report has never run

    Posted Nov 21, 2017 10:40 AM

    we have the same issue

    Was solved? If so, how was done?

    thanks