Desktop Email Encryption

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  • 1.  Welcome Mail didn't recognized

    Posted Jul 21, 2016 09:26 AM
      |   view attached

    Hello together,

    I've installed Encryption Desktop from an installation file from our Encryption Server. Now I have the problem that either OSX Mail nor Outlook for Mac recognize the incoming Welcome Mail. Is there a special thing I must do for it?

    Thanks for help

    Sascha



  • 2.  RE: Welcome Mail didn't recognized

    Posted Aug 05, 2016 09:08 AM

    O.K., I think I found the reason. Our Exchange Server need SSL and I can'f disable it. But PGP must habe disabled SSL to read the incoming mail. Anyone have an idea what I can do else?

     



  • 3.  RE: Welcome Mail didn't recognized

    Broadcom Employee
    Posted Aug 11, 2016 07:53 AM

    This might be because Symantec Encryption Desktop does not have support for MAPI. Please configure the email client to use POP/SMTP or IMAP.