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  • 1.  What about "Earlier adopter" ?

    Posted Oct 13, 2010 10:20 AM

    Hello, can any Symantec representative can explain & talk about "Beta program" & if any "earlier adopter" program existing.

    For partners, I can understand there are nothing else to be ready when final version there...

    But, What are the benefits for final end customers ?

    I would like any "new bug" none in  a KB, should pay back for the discovering people (a partner or a customer: 1'000 € per new bug should be a good start), as long discovering and not in the KB, for each different partner/customer: pay back $$ or €uros !

    This can be a real good deal to motivate Symantec to update quickly KB & deliver quality !!!

    For end-customers adopting a "beta" version, in a pilot before production, to plan a production for "early adopting" a service pack "0" (less and less volontaries for such...)

    What are the proposal from Symantec ? any reduction ? Direct access support USA earlier product team ? etc ???

    How/where can we register and subscribe. I was not having any volountaries customers in our region form CMS 7.0, but it seems i will have a few interested in for ITMS 7.1 (most for the CMS part, but also for CMDB & ASSET, perhaps also for Service Desk)

    Thanks in advance Symantec your update. (PS. I also ask this our Symantec sale's channel)



  • 2.  RE: What about "Earlier adopter" ?
    Best Answer

    Posted Oct 13, 2010 11:13 PM

    Hi Pascal,

    We will still be running an Early Adopter Program (outside of the Beta) coinciding with the release of Altiris 7.1, which is now scheduled for March 2010. This program is limited to a few select participants due to resource constraints. If you are interested in participating in this please contact the RPM for your area. Let me know if you need any further information on who to contact.

    Best Regards,

    Damon



  • 3.  RE: What about "Earlier adopter" ?

    Posted Nov 10, 2010 05:32 PM

    Before being able for participating, customers should understand what expectations will be from Symantec. It is not easy from customers to understand earlier adopting program should consume more times from cutomer side, in the same time Symantec will offer more time for support... wink