Intel,Altiris Group

Hi ,

can you please tell me what are the different between task server and package sever?

A Package server provides a local repository for software packages so clients have a local source to download packages from rather than downloading them over the WAN.

A Task server off loads task processing from the Notification Server.

For more info see the ITMS Planning Guide:

http://www.symantec.com/docs/DOC4827

...as a side note:  these server services CAN be on the same box...

Hi andykb101

I have installed the task services on one system but it’s still not reflecting SMC.

Can you please help me for the same and tell me what could be reason for it?

I do not know what you mean by "reflecting SMC".

How did you install Task Services? Did you use the Site Server Settings page from the Symantec Management Console?

Did you make sure all the pre requisites were installed on the Site Server first?

Please verify:

1. System with Task Server has services "atrshost" and "CTADataLoader" up and running

2. You may ping the SMP from the TS box

3. If we are talking about the 7.1.SP2 when MS Framework 3.5 should be installed before the TS install.

Please take a look at the TS install videos:

https://www-secure.symantec.com/connect/forums/task-server-videos

And you may also be interested in joining the TS group:

https://www-secure.symantec.com/connect/groups/task-server-0

Thank you,

Alex.

Task Service checkbox disabled if:

1. IIS is not installed

2. Basic inventory from the box, where TS should be installed is not yet available on SMP.

My suggestion would be:

1. uninstall the TS, as it is probably non-functional

2. review the TS install video: https://www-secure.symantec.com/connect/forums/task-server-videos

3. install IIS and MS Framework 3.5 (if this is 7.1.SP2 release).

4. Send basic inventory from computer to NS, update the collections and install TS from the Site-Servers page.

Thank you,

Alex.

You need to read the Symantec Management Platform guide. You must install Task Service using that check box, not manually.

Our all the systems are on WAN and we do not have much bandwidth to deploy the task server through SMC (Symantec management console 7.1 SP2). Hence we are taking a Set up file and run it manually. We have already carried out this activity for 10 locations but here only we are facing a problem. We have already install IIS and dotnet 3.5 on the client system.

Please suggest.

Have you followed all Alex's suggestions?

Make sure the Server at least has the option to install Task server from the console available, until then do not install the Task Server manually.

When you do install the Task Server manually, run:

msiexec /i [taskserver.msi] /l*v taskserver.log

Is IIS installed with IIS 6 compatibility?

You have to put in the correct name of the msi to replace the square brackets with path if necessary.

Hi,

Look in the agent of the machine not showing as Task Server and see if "Altiris Client Task Server Agent" is listed. If it isn't your install failed, probably because you ahven't got .NET Framework.

Dear Andykn101,

Thanks to response but my all the system having .Net frame work 3.5 where we have install Task service as well as package service.

Now my concern is:-

1. How I can check whether .net frame work properly install or not?
2. How to check whether system having task server install or not (through local machine).
3. How I can collect the log for this issue or from where we will get the log for the same.
4. What is the impact if my task server is not installing properly?

Please help me out in this.

1. There are instructions in the Symantec Management Platform Users Guide, "Preparing a Windows 2008 R2/7 computer with IIS 7.0 for use as a task server", that you can use to make sure all required features are installed.

2. The Symantecf Management Agent should show the Task Server installed in its list of plug-ins.

3. When you run the msi to install the Task Server use a command like:

msiexec /i taskserver.msi /l*v "%temp%\taskserver.log"

4. Unless you are using Deployment Solution to deploy images you don't need a Task Server on every site, they don't help with bandwidth, they only offload processing from the Notification Server.

Hi All,

That's because Task Service is not installed on that Site Server, see the top right corner.