Endpoint Protection

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  • 1.  What configurations has to be done on LUA after upgrading to version 14 ???

    Posted Nov 16, 2017 08:21 AM

    Hello,

    Is there any configurations has to be done on the Live Update Server after upgrading all the clients to 14 ? Like add a new product or anything like that ?



  • 2.  RE: What configurations has to be done on LUA after upgrading to version 14 ???

    Posted Nov 16, 2017 08:23 AM
    What version of 14? Did you make sure the correct catalogs have been added for 14?


  • 3.  RE: What configurations has to be done on LUA after upgrading to version 14 ???

    Posted Nov 16, 2017 08:51 AM
      |   view attached

    Brian,

    please have a look into the attachment... This is the current product. What should be the steps to add the new product catalog ?



  • 4.  RE: What configurations has to be done on LUA after upgrading to version 14 ???

    Posted Nov 16, 2017 08:54 AM

    You'll want to update the catalog and make sure your 14 verson has been added. See here:

    http://www.symantec.com/docs/TECH201472



  • 5.  RE: What configurations has to be done on LUA after upgrading to version 14 ???

    Posted Nov 16, 2017 10:57 AM

    Thanks Brian,

    but i'm still not done with the client upgrade. In that case if i add the new product which is 14 beside my existing product which is 12 , Will it be capable of to download both definitions ? Since i still have 12.1 clients in my production environment.



  • 6.  RE: What configurations has to be done on LUA after upgrading to version 14 ???
    Best Answer

    Posted Nov 16, 2017 11:00 AM

    Yes, leave the catalog there for 12.1.