ProxySG & Advanced Secure Gateway

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  • 1.  what do the ProxySG client can not sign in skype for business

    Posted Oct 23, 2017 11:37 AM

    User can not sign in skype for business . client connect to proxy type explicit.

    how i can fix this problem. thank you for your help.



  • 2.  RE: what do the ProxySG client can not sign in skype for business
    Best Answer

    Posted Oct 23, 2017 11:03 PM

    Hi Chakuttha,

     

              It won't be easy to say a specific reason for SfB to not to login. Could you please refer the web guide https://origin-symwisedownload.symantec.com/resources/webguides/sgos/O365/concepts/about_s4b_lync_co.htm and see whether enough policies are added for this access. Policy trace will be helpful too.



  • 3.  RE: what do the ProxySG client can not sign in skype for business

    Posted Oct 24, 2017 01:04 AM

    if config as below it don't same condition from your link and cannot change to other

     

    SGOS: SSL Interception: Off
    SGOS: Tunnel on Error: On



  • 4.  RE: what do the ProxySG client can not sign in skype for business

    Posted Oct 24, 2017 03:17 AM

    Hi Chakuttha,

     

               In that case, can you open a case with TAC to get this checked. Might need more policies to set it through



  • 5.  RE: what do the ProxySG client can not sign in skype for business

    Posted Oct 24, 2017 03:47 AM

    ok thank you for your help.

    if have any update i will tell you.