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  • 1.  What is included in the SMG diagnostics file?

    Posted Feb 17, 2017 02:40 PM

    Hi guys!

    A client needs to create a full diagnostics file from the Control Center and Scanner but wants to know what kind of information includes. More specifically, find out if it includes internal addressing information, host name, email addresses or content of the emails being filtered.

    Hope someone can help me.

    Greetings!



  • 2.  RE: What is included in the SMG diagnostics file?
    Best Answer

    Broadcom Employee
    Posted Feb 23, 2017 05:28 PM

    We do not keep full emails except emails in the quarantine folders (Spam and Quarantine Incident), just the metadata for the Message Audit Logs, but the quarantine is not included in a diagnostic package.

    There is IP information included when the --config option is selected, it will include the XML files that your configuration is saved in. There will be maillogs showing IPs where mail was delivered.

    No credentials of any kind should be included, unless the password is hashed (such as when being stored in the MariaDB database)