Endpoint Protection

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  • 1.  When deploying client to machines definitions are out of date

    Posted Oct 20, 2009 12:22 AM
    We installed SEP 11.0.5 I'm slowly but surely in progress of installing End Point Protection client. I'm only able to upgrade a couple of boxes a day. What I noticed today is that once the client is installed on the machines, it doesn't immediately install the latest definitions. Correcting it is not a problem (either click Fix it from the client machine or update definitions to this machine from SEP server).
    I was wondering if anybody knows on how to correct this issue, so the next time I install the client on any of my boxes, it uses the fresh defs.... Still new to SEP, so pls excuse if it`s something simple that I'm ovberlooking...


  • 2.  RE: When deploying client to machines definitions are out of date
    Best Answer

    Posted Oct 20, 2009 12:48 AM
    Hi,

          When you mention that after upgrade the client does not immediately take the latest definitions, so is it that the SEPM Console or the SEPM Manager has those latest definitions?. If yes then try using the option mentioned in the screenshot for upgrading. In case the SEPMdoes not have the latest definitions then it would get it first and then when the clients ccontact the SEPM they will get the latest definitions and this would take some time.


    virus definition date in SEPM.JPG


    Upgrade groups with packages.JPG


  • 3.  RE: When deploying client to machines definitions are out of date

    Posted Oct 20, 2009 12:48 AM
    First immediately after creating the package you have to update the packages as follows..

    Go to \Program Files\Symantec\Symantec Endpoint Protection
    Manager\Inetpub\Contents\

    Here you will see a folder which starts with
    {C60 go inside that folder and find out the directory with latest modified date and copy full.zip file in the new package
    you are created.Remove vdefhub.zip from that folder and rename this full.zip as
    vdefhub.zip.Now you will get a package with latest update(AV/AS).
    you can update virus definitions like this...
    Note:For updating manually the package you have to create it as not as a single exe file or you have to extract that exe file with winrar....
    In RU5 only MR5 packages pushed from the SEPM do not include any defs.
    The deployed package uses the definitions that it finds on the client while it waits for the new definitions..This is by design....
    ref:http://www.symantec.com/connect/forums/how-update-virus-definitions-inside-installation-packages
     

     


  • 4.  RE: When deploying client to machines definitions are out of date

    Posted Oct 20, 2009 12:50 AM
    First immediately after creating the package you have to update the packages as follows..

    Go to \Program Files\Symantec\Symantec Endpoint Protection
    Manager\Inetpub\Contents\

    Here you will see a folder which starts with
    {C60 go inside that folder and find out the directory with latest modified date and copy full.zip file in the new package
    you are created.Remove vdefhub.zip from that folder and rename this full.zip as
    vdefhub.zip.Now you will get a package with latest update(AV/AS).
    you can update virus definitions like this...
    Note:For updating manually the package you have to create it as not as a single exe file or you have to extract that exe file with winrar....
    In RU5 only MR5 packages pushed from the SEPM do not include any defs.
    The deployed package uses the definitions that it finds on the client while it waits for the new definitions..This is by design....
    ref:http://www.symantec.com/connect/forums/how-update-virus-definitions-inside-installation-packages
     

     


  • 5.  RE: When deploying client to machines definitions are out of date

    Posted Oct 20, 2009 01:03 AM
    Thanks guys, I will definetely give that a shot tomorrow.


  • 6.  RE: When deploying client to machines definitions are out of date

    Posted Oct 20, 2009 11:27 PM
    Please revert in case the issue is not resolved.