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  • 1.  When restart system sep client works

    Posted Nov 23, 2016 10:50 AM

    Hi team,

     

    When restart system SEP start working and updates in some cases on deferent deferent systems, why when restart SEP will work.



  • 2.  RE: When restart system sep client works

    Posted Nov 23, 2016 11:04 AM

    What exactly breaks, updates only? Or other components?

    Run the SymDiag tool on it to do error checking:

    Download SymDiag to detect Symantec product issues



  • 3.  RE: When restart system sep client works

    Posted Nov 23, 2016 11:36 AM

    updates only, but each day deferent systems, when reboot works fine, what could be the reason in general, why reboot fix the issue as seen most of time.



  • 4.  RE: When restart system sep client works

    Posted Nov 23, 2016 11:40 AM

    Maybe there is something corrupt with the engine's content and a reboot temporarily fixes it. Try a repair, try a re-install.

    I'd suggest running SymDiag to see if it shows anything unusual first.



  • 5.  RE: When restart system sep client works

    Posted Nov 30, 2016 12:02 PM

    Can I get some syamntec articles if reboot can fix temporarily, since system to system issue will be deferent I guess.



  • 6.  RE: When restart system sep client works

    Posted Nov 30, 2016 12:25 PM

    There are no specific articles on this. If the issue is easily reproducible you'll need to enable SMC debugging and let it run. Once it happens you can open a case and submit the log for review. Support should have a much better understanding of what is going on and what to look for in the log.