Endpoint Protection

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  • 1.  Why client taking updates from SEPM, even in LU policy SEPM is not selected.

    Posted Jul 26, 2017 02:47 AM
      |   view attached

    clients are still downloading security contents from Mangement server, while under Policy tab, LU policy, Management server is unchecked.

    Client should only get the Policies and assigned task from SEPM and report to SEPM but when cheked in client logs, it is still downloading contents from Management server. 

    One more question, if i want my clients should take only policy and task from SEPM, then why "download policy and content from Management server" is given under "Client view----Policy Tab---communication settings".  see attached image, While i dont want that any client should get content from SEPM.



  • 2.  RE: Why client taking updates from SEPM, even in LU policy SEPM is not selected.

    Posted Jul 26, 2017 02:49 AM

    please suggest



  • 3.  RE: Why client taking updates from SEPM, even in LU policy SEPM is not selected.

    Posted Jul 26, 2017 11:47 AM

    Probably mis-leading as this only controls policies. Did you ensure the policy applies to all groups and one was not missed?



  • 4.  RE: Why client taking updates from SEPM, even in LU policy SEPM is not selected.

    Posted Jul 26, 2017 01:51 PM

    Thanks Brian for your reply,

    I chcked the Policy serial no. is same on clients as on my Manager. But now the question is about SEPM architecture, if LU policy has option to unselect sepm for content then why "communication setting" has only option radio button that says "download policy and content from Management server".

    I can understand policy download is required by each managed client but why content, while I already unslect this from LU policy.

    Both are contradictory.

     



  • 5.  RE: Why client taking updates from SEPM, even in LU policy SEPM is not selected.

    Posted Jul 26, 2017 02:13 PM

    Again, it may just be bad wording, but, I can't answer that. It would need to come from Symantec.