I have a number of klients with SEP-C installed and connectet to my portal.
In subscriptions i can see i use 85 licences, (devices, not server inkluded).
If i go to "Groups, Users and Devices" i count a total of 82 devises in 2 groups, (Desktops and laptops), and 22 servers in another group.
Desktop show 54 devices, but if i go into that group, only 49 is showing and is searchable.
same with the others, laptop counts 28, but only 27 exists, and servers show 22 and only 20 is there.
If i go to "Manage Devices", i se today 102 of my total 107 devices, but some days it can be as low as 50.
We ran out of licenses because of we could not find a device in consol and had to reinstall it, then it needed a licens to be registered, and now we have a licens free again, without explanation?
Why does the portal do this?
And can we do something to fix it?