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  • 1.  Windows 10 Create image failed

    Posted Apr 19, 2017 03:25 PM

    Hello 

    We running DS 7.6 and trying to capture iamge of fresh windows 10 but create image task failed with below error message 

    ErrorMessage: The Exception have occured in Client Imaging Task. Exception has occured in File Tcube_ClientCaptureImage.cpp at Line No 834. Type of exception is ClientCaptureImageException. Error Description is Child Process returned an error. The exit code from process is 1. Value of Windows error code = 6 and message is The handle is invalid.

     



  • 2.  RE: Windows 10 Create image failed

    Posted Apr 20, 2017 08:35 AM

    Hi,

     

    You have DS 7.6 HF4 installed right?



  • 3.  RE: Windows 10 Create image failed

    Posted Apr 20, 2017 04:03 PM

    Hi

    No we have DS 7.6 HF7 Installed.

     



  • 4.  RE: Windows 10 Create image failed

    Posted Apr 21, 2017 05:05 AM

    Weird...found the arcitle below on the Windows issue:

    https://www.symantec.com/connect/blogs/ds-7x-error-handle-invalid-when-running-scripted-os-installation-soi

    Might also be worth your while reading the forum query below (ex-the Windows issue):

    https://www.symantec.com/connect/forums/altiris-75-unable-create-windows-7-ent-x64-image

    Is these don't resolve it, then consider logging a call with Symantec.Just post back with a solution.

    Thanks!



  • 5.  RE: Windows 10 Create image failed

    Posted May 11, 2017 11:35 AM

    Did you use Powershell to stage default applications?

    https://support.symantec.com/en_US/article.TECH223595.html