Endpoint Protection

We just upgraded from SAV 10.X to SEP 11.0.4014.26 and it appears a number, if not all non-administrator equivalent users are getting the message:


I didn't notice anything in the event logs.   How can I fix this???

Thx

Sorry but it appears the image didn't upload or I messed something up.

The message appears in a window called "Symantec User Session" and the message says "A necessary file failed digital signature validation: SAVCProd"

Thx again!

Hi,

        In case you have installed all the features of endpoint i.e. PTP & NTP along with Antivirus & AntiSpyware, I would request you to keep only the AV/As feature installed and uninstall the PTP & NTP feature through add/remove program and then check the status.

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008111808135348

Sandip,

I finally checked.  The server did not/does not have PTP OR NTP installed and users are still getting the message "A necessary file fialed digital signature validation: SAVCProd"

So this issue has not been resolved.

Copy this file from a working computer from this location
C:\Program Files\Symantec\Symantec Endpoint Protection\SAVCProd.dll

and paster it on the Server on the same location and then register the DLL.

Start - run -

regsvr32 "C:\Program Files\Symantec\Symantec Endpoint Protection\SAVCProd.dll"

Any particular things I have to do before doing the steps outlined since it's a Terminal Server running in Application Mode?

Have you read the best Practise PDF
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008112414453348

Didn't know it existed.   Reading it now.

Renamed the file and copied the file from a new install onto the server.  Did as recommended and got the following message:

C:\Program Files\Symantec\Symantec Endpoint Protection\savcprod.dll was loaded, but the DllRegisterServer entry point was not found.

This file can not be registered.

 Repair Symantec Endpoint Protection.