Endpoint Protection

I have an issue where servers running SAV CE 10.2.4 (or 10.2.0, for that matter -- but I'm in the process of updating those) do not update automatically from the parent server.  From what I can tell, they have never updated automatically if the OS is Windows Server 2008.  Every Windows Server 2008 server does not work, and every other Windows Server 2003 server does work.  They all share the same (only) parent server.

If I run LiveUpdate manually on a 2008 system, it updates.  If I right-click from the SSC and choose 'Update Virus Definitions Now..', it updates.  But it won't happen automatically.  As I've said, updating to 10.2.4 hasn't helped.

Any ideas?  I'll assign a solution if someone finds one.  Are there logs on the server or client that would explain why a client doesn't get those definitions?

Make sure port 2967 is open on the client (2008)

 64 bit clients will not take updates from primary server, they need to be configured to get from Liveupdate.

Managing 64-bit clients with Symantec System Center

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2006010609164848

 64 bit serves/clients don't update from Parent server.They are only partially managed. You have to move them to a group and apply the policy to update from internet.. or install a Liveupdate administrator for them.

Thanks, Rafeeq.  I think that's all there is to it.  I never suspected 64-bit would be different than 32-bit.

I'll set up LiveUpdate schedules on the 64-bit servers and use monitoring to let me know if it goes bad.

:) happy that it helped :)