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  • 1.  Winsock Error 10060

    Posted May 17, 2017 05:34 AM

    Hello, we have received complainst a customer that emails they are sending to clients that use MessageLabs are not arriving.
     
    The server IP: 151.11.50.143
     
    This is the error Log
     
    Tue 2017-05-16 18:58:41: *  Winsock Error 10060 The connection timed out.
     
    Can you give a feedback on this issue?

    Thanks

    Andrea



  • 2.  RE: Winsock Error 10060
    Best Answer

    Posted May 17, 2017 06:36 AM

    Hi Andrea,

    I can now confirm that I have now reset the confidence of that IP 151.11.50.143 accross all our towers.


    This will fix the issue and you will no longer get issues sending emails from that IP to our customers.


    Please set this thread as resolved to prevent other people adding to it.


    Kind regards

    Kevin Brosnan

    Tier 2 Senior Technical Support Engineer