Client Management Suite

 View Only
  • 1.  WOL Working in 6.9 but not in 7.1 SP2

    Posted Jul 09, 2012 09:17 AM

    WOL is working only on some machines, when I try to wake them from the console in 7.1 SP2. Machines that fail to wake up, I can wake up with the older 6.9 console. 

    I'm not even sure where to start looking for this. 

     

    Scott



  • 2.  RE: WOL Working in 6.9 but not in 7.1 SP2

    Posted Jul 13, 2012 05:39 AM

    Hallo Swallen

    I am not sure how familiar you are with WOL.
    But WOL is a very old technology, and sadly many things come into play when troubleshooting on WOL.

    First off, i would start by troubleshooting with same machine, the reason for this is you know that it's possible with this machine (on some machines, it is not only needed to enable in BIOS, but also in windows, hence what i am speaking of).
    And EVERYTME you try out the machine it is important to "shutdown" the client properly, on most clients WOL isn't possible when you have created an unexpected shutdown of the client.

    Your old 6.9 installation can be configured in such a way that you have a "WOL Proxy" placed on the subnet your trying to reach, and then everytime you send out a WOL to that subnet, it actually comes from this client, the reason for having this is that WOL is a broadcast based technology and cannot traverse VLAN unless it is configured to do so.

    For testing purposes you could download fx. mc-wol to test if WOL does in fact work from your NS
    http://www.matcode.com/wol.htm

    It can be downloaded from here.

    If you find that it isn't working and you simply cannot get it to function, here's a guide on how to setup ip broadcast forwarding up on a cisco based network.
    http://www.cisco.com/en/US/products/hw/switches/ps5023/products_configuration_example09186a008084b55c.shtml

    So to sum up, the reason you cannot get it to function might be so simple that you have a proxy configured in you DS environment, and that one is actually handling the WOL from your DS, without your knowledge of it. :)

    Hope this help in clerifying things a bit for ya, and helps in your further troubleshooting of the problem, if you have other questions, don't hesitate on asking them.

    Kind Regard
    Morten Leth



  • 3.  RE: WOL Working in 6.9 but not in 7.1 SP2

    Posted Jul 23, 2012 07:41 AM

    Hey Swaallen

    Also, try looking in the log library, i must admit i don't know how much gets written to it, but there might be notifications of what it's doing. :)

    Kind Regards
    Morten Leth



  • 4.  RE: WOL Working in 6.9 but not in 7.1 SP2

    Posted Jul 23, 2012 12:05 PM

    I'm not sure what you mean by the "log library".



  • 5.  RE: WOL Working in 6.9 but not in 7.1 SP2

    Posted Jul 24, 2012 04:19 AM

    Hallo Swallen

    On the notification server open up the "Log Viewer" which is installed on the Notification Server.
    I believe the NS writes in this log when it sends out wake-on-lan events. :)

    Kind Regards
    Morten Leth