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  • 1.  workflow configuration

    Posted Jun 24, 2015 03:12 PM
      |   view attached

    Dear Team,

    I need your suggestions on configuring ServiceDesk workflows as per attached process requirements, can somebody please help me in customizing workflows as per my requirements.

     

    Thanks, JB



  • 2.  RE: workflow configuration

    Posted Jun 26, 2015 11:11 AM

    Hi jb4tech,

    See this procedure to create a request through the Workflow. This should help you.

    https://www-secure.symantec.com/connect/videos/create-workflow-using-service-catalog-request-template-part-1

    Now let me know if you need some help more specific.

    Good luck!

    Regards,