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  • 1.  xxx.messagelabs.com failed: Connection timed out

    Posted May 11, 2016 12:19 PM

    All mails send from a new server (srv54.mihosting.net) 136.243.72.35 is timing out. 

    This is a new server. I have double check the Ip is clean. And http://www.senderbase.org/lookup/?search_string=136.243.72.35 report the reputation as good. 

    I have used symantec removal ip service and keeps on saying the ip has a good reputation and there is no need to be removed. But no way to send messages to symantec customers from this ip. 

     

    Could you help us.

    Thank you. 

    Miguel Herrero

     



  • 2.  RE: xxx.messagelabs.com failed: Connection timed out

    Broadcom Employee
    Posted May 15, 2016 07:59 AM

    Can you provide the IP address that you are trying to connect to (rather than from) please?  And also perform a traceroute to that IP?  What domain(s) are you trying to send to?  

    This sounds like a network problem rather than an IP reputation problem - if there was a reputation problem then you would be able to connect but would then get an error message.