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Discovery and Inventory

Public Group | Founded: 05 Aug 2009 | Serving 388 members

This group is designed to help system administrators utilize the Network Discovery, Inventory, Application Metering, and Asset Management capabilities in ITMS.

A team of Symantec experts will closely monitor this group and highlight helpful resources so that they are easier to find. Members of this group can use these experts as a sounding board for their questions and ideas. Users are strongly encouraged to share product extensions, such as custom inventory scripts.

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New article 06 Dec 2018
Identifying the Problem Location The key to fixing Inventory problems is identifying what is causing them in the first place. The difficulty is that a myriad of problems will result in the same basic symptoms: Inventory is out of date or stale ...
New article 06 Dec 2018
Target Systems Not Running Inventory If target systems are not running Inventory, here are the questions to ask: Does the system have the Plug-in? Is the computer part of the target filter for the policies? Does a custom schedule have an End ...
New article 06 Dec 2018
Does a custom schedule have an End Date that’s passed? By default Inventory Policies have no end date to their schedules. If using the default schedules (listed on the policy as Daily, Weekly, and Monthly) no end date will ever be applied. If using a ...
New article 06 Dec 2018
Applies To / Compliance By default every Inventory Policy, including new ones created, are targeted to the filter: Computers with Inventory Plug-in. The default filter cannot be edited, so it should be removed and a new one added if you wish to change ...
New article 20 Nov 2018
Server Components This section covers the Setting and configuration items located in the Symantec Management Console. These are used for administrative and troubleshooting purposes.   Custom Data Classes To run Custom Inventory, a custom data ...
New article 20 Nov 2018
Policies versus Tasks Both policies and tasks have their pros and cons. I recommend using Policies for most use-cases, but there may be times when a Task is the right choice to be used. The following table provides the pros and cons for each type. ...
New article 20 Nov 2018
Inventory Types On the main page there are four general Inventory types. Each type may include additional break-down in what is gathered. How each type works and is configured varies as each has a unique method or properties.    Hardware ...
New article 20 Nov 2018
Inventory Policy Advanced Run Options Many of the Advanced options were discussed in the previous section. This section covers those options under the Run Options tab, and expands on what was listed earlier. Some of the Advanced Run Options have ...
New article 09 Nov 2018
Logging Logs are wonderful! Both on the server and on the clients, logs will provide data when problems occur. They also give you informational messages about routine procedures. When a problem is occurring getting trace logs will enable you or a ...
New article 09 Nov 2018
Inventory Prerequisites The following items must be met in order for Inventory to function properly. Sometimes it is the lack or inaccuracy of inventory that may alert you to problems with some of these required items. I’ve included a list of typical ...