Video Screencast Help


Public Group | Founded: 12 Sep 2012 | Serving 388 members

The goal of this group is to help system administrators make full use of the out-of-box and custom reporting capabilities in ITMS, including operational and business-level reports.

A team of Symantec reporting experts will monitor content posted to this group and highlight the information that has superior value to customers. The team will also post content to assist with frequently asked reporting questions and requests. Members of this group will have access to installation and configuration guidelines, valuable how to videos, and examples of custom reports they can quickly leverage to meet their reporting needs.

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Our favorites:
How To Videos
Learning to Use IT Analytics Reporting
IT Analytics frequently asked questions and resources
New Cube Extension Utility

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Group Activity

New video 10 May 2017
If you've done Process Manager reporting in the past, you're probably aware of how to build and customize reports using Process Manager (Workflow) data.  But did you know you can use the exact same GUI report-writer to create reports ...
New event 13 Apr 2017
Symantec IT Management Suite 8.1 and Ghost Solution Suite 3.2 are here! Please join us for a special webcast on Tuesday, May 16 to learn how these new solutions will make your life easier. We will discuss and demo some of the cool new features such as ...
New discussion 12 Apr 2017
IT Management Suite 8.1 documentation is available at the following URLs: Symantec Help Center: Product Documentation:
New article 03 Apr 2017
I recently realized some of our PCs were running a vulnerable version of the Cisco Webex IE ActiveX plugin.  More information on the vulnerability can be found here. Support worked with me to set up a report showing all clients that have ...