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Public Group | Founded: 12 Sep 2012 | Serving 406 members

The goal of this group is to help system administrators make full use of the out-of-box and custom reporting capabilities in ITMS, including operational and business-level reports.

A team of Symantec reporting experts will monitor content posted to this group and highlight the information that has superior value to customers. The team will also post content to assist with frequently asked reporting questions and requests. Members of this group will have access to installation and configuration guidelines, valuable how to videos, and examples of custom reports they can quickly leverage to meet their reporting needs.

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Learning to Use IT Analytics Reporting
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Group Activity

New discussion 18 Oct 2012
New article 27 Sep 2012
This article is intended to provide a solution to the most common browser issues encountered with IT Analytics Solution 7.1. It is not intended to be an exhaustive troubleshooting guide or support manual. If you need additional assistance ...
New article 27 Sep 2012
The IT Analytics User Interface, its reports, pivot tables, and KPIs, are housed within the Symantec Management Platform (SMP), while the data is stored within a SQL Server Database and SQL Server Analysis Services database. Keep in mind that as with ...
New article 27 Sep 2012
When IT Analytics 7.1 processes data from the configured CMDB’s it is not hierarchy aware.  The data in each CMDB is processed fully into each cube.  If you have multiple client facing Symantec Management Platform servers as well as a ...
New article 27 Sep 2012
IT Analytics 7.1 uses pass-through authentication whenever a user accesses either reports or cubes.  When a user accesses a cube their credentials are passed to the Analysis Service to authenticate his connection.  This also applies to ...