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add UNC format application exceptions on Symantec Endpoint Protection

Created: 24 Dec 2012 • Updated: 03 Jan 2013 | 2 comments
charlie4symconnect's picture
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Status: In Review

customer don't want to map the network drive but want to specify a network drive folder with UNC format. 

I explained we have to mount the network drive to make it work, but they want this to be heard and considered in the future product enhancement.

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Paul Murgatroyd's picture

Hi Charlie,

Can you confirm this doesn't work today?  What exceptions are you trying to create?

I have customers who have created UNC based exceptions and they haven't had any issues with them.

Paul Murgatroyd
Principal Product Manager, Symantec Endpoint Protection
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David Alexander's picture

Hi Paul,

We have confirmed internally that UNC share exceptions may work for some scenarios with on-demand scans, however they are not supported. We have seen a number of issues where they can cause issues with other exceptions that are in place.

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