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All Symantec TCP Services should have test protocols embedded as standard

Created: 11 Sep 2013 • Updated: 01 Oct 2013
ianatkin's picture
2 Agree
0 Disagree
+2 2 Votes
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One issue I face regularly with vendor products is detecting whether they are actually working or not. 

A vendor service may be up, a process may be running, but this does not mean that the service is able to perform useful work.

Whilst elaborate script writing can test for work being completed in a timely manner, but this is not within reach of most Altiris Administrators.

It would therefore be brilliant if, as standard, TCP services that Symantec develop have within their protocol description a simple diagnostic test which will enable admins to understand quickly if a service is functioning as designed. Such protocol tests could then be leveraged in a supported way, and even included as standard in Symantec's montor Altiris Montor Solution.

Please vote this up if you think this is a good idea!