An Automatic PGP Desktop Responder for Standalone Users
For a variety of reasons ranging from incorrect installation to corrupted environment the standalone user of PGP Desktop may have a 'strange' installation of PGP Desktop not always identifiable by means of "error messages". Clarifying the doubt may not always be possible to be done with other contacts (e.g. customers) as this would raise suspicion about PGP, hence distracting confusion.
The idea would consist in the PGP Global Directory (or equivalent for this purpose) to contain an email address, equipped with necessary PGP Keys, that would act as an automatic responder.
In case of doubt on own PGP installation, the PGP Desktop Standalone User would send a message to this Responder address with a choice of 'clear', signed, and or encrypted. A simple diagnostic would be carried out, and a response email sent back to the Standalone User. This would give the user a level of confidence (or not) about the correctness of his/her PGP installation.
This may provide colleagues of the Connect group some information about the potentially anomalous PGP Desktop installation.
A PGP Standalone user is really alone with PGP anomaly (despite the good work of other Forum contributors).
This may already exist in Symantec. If this is so, please let me know as this would be helpful for me at the moment.