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Can we PLEASE have validation in the Service Desk installer of the Admin Account Name?

Created: 14 Jan 2013 • Updated: 26 Aug 2013 | 1 comment
QuietLeni's picture
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Dear Symantec,

Currently, it is possible to put anything you want into the Admin Account Name within the Workflow/Service Desk installer (I typed in "Administrator", which is illegal):

If you do NOT give the Admin Account Name in email (SMTP) format, then the installation proceeds, but then fails when the installer tries to enter the illegal Admin Account Name.

So, can we please have two things?

1) Validation on the Admin Account Name and

2) a label explaining that the Admin Account Name must be in the email (SMTP) format.

Kindest regards,


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gBBB's picture

Hi QuietLeni,

We have captured the item you suggested, and have it in our backlog of items to fix in a forthcoming release. Thanks for your feedback!

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