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Customization action in automation rules

Created: 12 Jun 2012 | 1 comment
SahyeLP's picture
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As talked with Symantec Engineer, there is no way to add more action in automation rules. So I think it wil be good if it let me add more action that i needed like in Helpdesk version 6.


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toomas's picture

Automation Rules will get a significant overhaul in the upcoming ServiceDesk 7.5

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