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How to create image with utility/diagnostic partition using Deployment Solution 7.1 SP2 MP1

Created: 19 Dec 2012
Marilou Maala's picture
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Some laptop by default has extra partitions like diagnostic partition, utility partition etc. as a bundled tool for laptop troubleshooting.

We have bump to this issue prior to our Altiris Client Management Suite Implementation on client. We have successfully image the laptop but then on the deployment task we encounter NTLDR error. Workaround is we reformat the laptop, delete the diagnostic partition and VOILA we have successfully captured and deploy the image.

We have read some suggestions on Symantec forum telling to create a separate partitions dedicated for specific data. (i.e. diagnostic and OS) But the suggestions are not working.

It would be better if Symantec can have a tutorial (article, blog entry, etc.) for this.

Will greatly appreciate if this can be done ÜÜÜ