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Let me manage open cases without creating a new one

Created: 06 Nov 2012 • Updated: 12 Dec 2012 | 1 comment
BernardW's picture
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Status: Reviewed

So I just opened a phone case with Technical and Customer Support and I wanted to look at the status online but I can not see the status untill I fill out the "One time contact info page" unfortuantely as part of that page you MUST submit a support issue.

So I can't manage my support issues untill I create a new support issue to manage the support issues.

- Slight issue here don't you think?

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LeslieMiller's picture

Although we at Connect cannot directly make this improvement, I will pass your suggestion on to the support team.

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