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updated discussion 19 Oct 2017
Hi, But this is not the only messagelabs server that would give me this error, and we have this problem with a lot of clients. Sometimes the emails are delivered in 30 minutes, sometimes after 20 hours , and a lot of times the emails will be dropped. My ip is 67.211.124.64 Please let me know if my ip is blacklisted somewhere by messagelabs, we have this problem for more than 6 months. Thank ...
updated discussion 19 Oct 2017
Hi, My user has been experiencing multiple failures on sending email to mail servers that are being filtered by messagelabs (Symantec). I have ran query from multiple SPAM db host (mxtoolbox, Symantec). From the query, there is no list that points us as malicious nor error. Therefor, I've pasted the error that we were getting below for your attention/action: Diagnostic information for ...
updated discussion 19 Oct 2017
Hi, My user has been experiencing multiple failures on sending email to mail servers that are being filtered by messagelabs (Symantec). I have ran query from multiple SPAM db host (mxtoolbox, Symantec). From the query, there is no list that points us as malicious nor error. Therefor, I've pasted the error that we were getting below for your attention/action: Diagnostic information for ...
updated discussion 19 Oct 2017
Hi, We've been getting error messages such as the below for most of today. Could someone investigate please? 2017-10-19T10:15:10.750188+01:00 lonrms01 postfix/smtp[12353]: [info] F267A7200F0: host cluster3.eu.messagelabs.com[194.106.220.35] refused to talk to me: 450 Requested action aborted [7.2] 9110, please visit www.messagelabs.com/support for more details about this error ...
new discussion 18 Oct 2017
Hello, we can not send e-mails to messagelabs customers because we get a connection time out: telnet cluster8.eu.messagelabs.com 25 Trying 85.158.139.19... Trying 85.158.137.19... Trying 85.158.139.51... Trying 85.158.140.195... Trying 85.158.139.35... Trying 85.158.140.211... telnet: Unable to connect to remote host: Connection timed out Our other server can connect: telnet ...
updated discussion 18 Oct 2017
We are experiencing a huge delay in receiving emails from few of our clients. our email services are managed and provided by a company called fasthosts and we have asked them on numerous occasions for assistance, but they cant seem to help us as they think that the problem is on the sender's side, something to do with message labs. can someone please check the message header here and give me ...

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