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updated discussion 29 Mar 2017
Hello, I am writting in regards to an issue that has been ongoing for a while with our cloud server solution and we haven't been able to find any error on our side. To shed some light on the situation we have an IP range of 185.119.216.0/22, currently we have the range of 185.119.216.0/24 in production on our cloud server providing mail server solution to our customer. Our customers complain ...
updated discussion 29 Mar 2017
Dears, Our SMG showing the belwo message when we try to send emails to any MX *.messagelabs.com domain: 553-message filtered. refer to the troubleshooting page at\r\n553-http://www.symanteccloud.com/troubleshooting for more\r\n553 information. (#5.7.1) Our domain is alhamrani.net Thank you. Fahad
updated discussion 29 Mar 2017
Hi, We appear to be having some issues with some customers starting a day ago.  They could be different customers, but we get the same response. We go through mimecats to send and receive our email.  I have checked some of their ip addresses for IP investigation, but they come back clean. This is the bounce ...
updated discussion 29 Mar 2017
Good morning, Our corporate email server (IP 95.141.47.150) is being blocked by your network. Going to http://ipremoval.sms.symantec.com/lookup/ helps just for some days and then it's blocked again. The server is clean, clients are AV protected, domains hosted are provided with SPF in dns to legitimate relays. Can you help me find out which is the root cause?  thank you, best ...

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