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updated blog entry 19 Sep 2017
The new BlueBorne (https://www.armis.com/blueborne/ ) vulnerability should scare the security community because it is a non-traditional attack vector not addressed by conventional security solutions. Fortunately Symantec customers, Symantec Endpoint Protection Mobile (SEP Mobile) is not a conventional solution and is agnostic to the attack vector. Bluetooth was once considered quite ...
updated article 14 Jan 2017
The below steps explain how to manually remove an incorrect version of Java, install the correct version of Java, and set its environment variables to function as expected in Mobility Suite:   Java Download, Uninstall, and Reinstall 1. Download the "jdk-8u5-linux-x64.zip" file by clicking the hyperlink on its name and transfer it to the Mobility Suite Server. *Note* - The ...
updated article 12 Jan 2017
Mobility Suite can be setup to send out emails directly from itself through postfix. The below steps outline how to do this: 1. Open the "/etc/postfix/main.cf" file for editing: vi /etc/postfix/main.cf 2. Type "Shift + G" to get to the bottom of the file and proceed to comment out the below entries as shown in the next step: smtp_sasl_auth_enable = No smtp_sasl_security_options = ...
updated article 12 Jan 2017
The below image shows an example of what the "Certs_GATEWAY_CERT" expiration notification looks like: In steps listed below explain what needs to be done to remove these notifications and the expired certificate from Mobility Suite: 1. On the Mobility Suite FE go to the following location from the Linux Terminal: cd /usr/local/nukona/appstore_cu 2. Run the manage.py script: ./manage.py ...
updated article 10 Jan 2017
The attached document highlights step-by-step instructions on how to replace/update the SSL certificates and signing certificates used by Symantec Mobility
updated article 21 Dec 2016
Note: The following article is for use with Symantec Mobility Suite appcenterhq.com tenants.  Copy the attached signer. file to the ADFS server. Open AD FS Management > Trust Relationships > Relaying Party Trusts:      3. Right-click the relaying party trust and select properties.      4.  From the Encryption tab select browse and select the ...
updated article 14 Nov 2016
When does this happen? This issue can occur while performing an upgrade of Mobility Suite and the message that "Load settings failed to complete" in the "/var/log/nukona/appcenter-setup.log" due to a "ValueError: Cannot find a UNIQUE constraint on table IosCommand" entry. It can affect App Center or Mobility Suite upgrade of any version. This error occurs when using a Windows version of ...
updated article 05 Nov 2016
These steps are written using a local trail database.  Procedures for an off-box database may be found within: https://www.symantec.com/connect/articles/how-create-symantec-mobility-suite-cold-site
new article 25 Oct 2016
If errors occur in the Mobility Suite Email Proxy's "/usr/local/nginx/logs/error.log" file that mention "accept4() failed (24: Too many open files)", then the following steps can be followed to resolve this issue: Change the configurations 1. Type the below command and all those that follow from the Linux Terminal on the Email Proxy as the "root" user: vi /etc/sysctl.conf 2. Scroll through ...
updated article 30 Sep 2016
The attached document illustrates how to perform a telnet test against the SMTP server used by Symantec Mobility suite. 
updated blog entry 19 Sep 2017
The new BlueBorne (https://www.armis.com/blueborne/ ) vulnerability should scare the security community because it is a non-traditional attack vector not addressed by conventional security solutions. Fortunately Symantec customers, Symantec Endpoint Protection Mobile (SEP Mobile) is not a conventional solution and is agnostic to the attack vector. Bluetooth was once considered quite ...
updated blog entry 23 Sep 2016
Please be advised that Symantec™ Symantec Mobility Suite (SMS) and its associated products have been discontinued for sale/license extensions and are no longer available through our direct sales teams or partner channels as of September 5, 2016. Symantec is focusing on unified endpoint management and protection capabilities for traditional endpoints (laptops, desktops, and servers) as well as ...
updated blog entry 05 Aug 2016
En las dos publicaciones anteriores, analizamos los desafíos de Android en la empresa y proporcionamos consejos para proteger las aplicaciones Android a fin de habilitar esta adopción. En esta publicación, analizaremos las amenazas y los comportamientos peligrosos de las aplicaciones móviles para Android. Las aplicaciones y los dispositivos móviles ya no son una opción en ...
updated blog entry 05 Aug 2016
En la primera parte de esta serie, hablamos de los desafíos de los administradores de TI a la hora de incorporar Android en el lugar de trabajo. Android presenta varios obstáculos de seguridad para TI: su plataforma de código abierto, la diversidad de fabricantes, los operadores y la variedad de versiones de sistemas operativos móviles. El desafío principal para las empresas es ...
updated blog entry 05 Aug 2016
mso-bidi-font-family:Helvetica;color:#222222;mso-ansi-language:ES-AR">En la actualidad, las empresas dependen de la nube más que nunca: Helvetica;color:#178800;mso-ansi-language:ES-AR">según un estudio reciente mso-bidi-font-family:Helvetica;color:#222222;mso-ansi-language:ES-AR">  color:#222222;mso-ansi-language:ES-AR">de GigaOm Research, el 83% de las organizaciones han adoptado la ...
download comment 12 Oct 2016
new download 16 Aug 2013
When you use an android emulator you have no access to the google play store to download the mobile management agent for android, so you can download the agent from http://smm-server.symmobile.net/agent/agent.html (Symantec SMM Demo Server) or by downloading the attached file - its the last version of the agent. Regards,  mkeil
updated download 02 Aug 2013
*Quick Update as of Aug 1st, 2013 - The user-based "limited lifetime" API key will not work. I'll try to provide an update once I determine root-cause but until then please use the M2M/static API keys. The App Center API is a great means of extracting information from App Center as well as automating processes such as uploading Apps or creatign web apps. This article is intended to provide ...
new download 01 Nov 2012
Mobile Inventory History Delta tables are getting filled with not used data which results a noticeable growth of Symantec CMDB, as well Controlling "Keep History Duration" is not user editable. This is a non official PointFix which will Stop populating data to Mobile History Delta tables, truncates the tables and Enable Mobile inventory purging to be user editable. At the moment it's a ...
updated download 05 Oct 2012
This Report will show the amount of Data (entries) to be purged from Mobile inventory history tables. - Open Symantec Management Console, Reports, expand the tree then right click where you want to add the report.  - Choose import and pick the xml file. Related: Mobile Inventory History purging Point Fix https://www-secure.symantec.com/connect/downloads/purge-mobile-history-tables
updated download 09 Aug 2011
As one of the Endpoint Management Specialists in the Pac NW, I've mentioned this during the User Group Meetings in which I've been able to participate and wanted to post it here for the extended community as a 'best practices' doc for contacting and working with Symantec support. Hope it's helpful!
updated event 17 May 2016
https://symantecmeetingcenter.webex.com/symantecmeetingcenter/j.php?MTID...
updated event 17 May 2016
https://symantecmeetingcenter.webex.com/symantecmeetingcenter/j.php?MTID...
updated event 17 May 2016
https://symantecmeetingcenter.webex.com/symantecmeetingcenter/j.php?MTID...
updated event 17 May 2016
Experts, boa tarde! Segue a agenda da nossa reunião: Instalação On Premise - Passo a Passo *** Novidade: Consumindo web-services RESTful do App Center 4.4 *** Roadmap de Mobilidade Vamos utilizar o WebEx para vídeo e o GlobalMeet para o áudio: WebEx: https://symantecmeetingcenter.webex.com/symantecmeetingcenter/j.php?MTID=ma3688cf88065c47bed14a4b5d9af92e0 GlobalMeet: ...
updated event 17 May 2016
Experts, boa tarde! De acordo com a votação a nossa reunião ficou agendada para o dia 11/06 às 11:00hs. O tema é "Integração MPKI e App Center". Vamos utilizar o WebEx para vídeo e o GlobalMeet para o áudio: WebEx: https://symantecmeetingcenter.webex.com/symantecmeetingcenter/j.php?MTID=mc4de384d6047c08df6a50fec1f771526 GlobalMeet: https://go.conferencinghub.com/owob Aguardo vocês! Abraços!
updated event 17 May 2016
Experts, boa tarde! É amanhã, 05/06 às 11:00hs, a nossa reunião do Time Estendido de Mobilidade sobre "Protegendo o Android com o Mobile Security". Vamos utilizar o WebEx para vídeo e o GlobalMeet para o áudio: WebEx: https://symantecmeetingcenter.webex.com/symantecmeetingcenter/j.php?MTID=maec7430b41d09f2a5e855c268bde2602 GlobalMeet: https://go.conferencinghub.com/owob Aguardo vocês! ...
updated event 17 Sep 2015
Symantec App Center Installation and Administration Symantec Mobility Education Services is pleased to announce the upcoming App Center course. The course will be held on March 25-27 in the Herndon, VA Office. Contact your local Symantec Education Services Rep to register by contacting Americas Education at 800 327-2232 (option 4) or by sending an email to americas_education@symantec.com. ...
updated event 17 Sep 2015
Join Symantec for this half-day workshop to discover best practices in Enterprise Mobility Management and User Authentication. Find out how Symantec has been helping organizations just like yours deal with the implications of this evolving landscape. Multiple Dates and Locations! LEARN. Get the technical content and technology demonstrations to help you: Leverage MPKI and Two-Factor ...
updated event 23 Oct 2014
Personal device usage is a chronic challenge in organizations today. In the U.S., 52% of employees use their smartphones to check emails with file attachments. However, it is up to employers to mitigate the potential risks and benefits of a BYOD policy. Research by MarketsandMarkets predicts the global market for BYOD and enterprise mobility to quadruple in size over the next four years. ...
new event 08 Sep 2014
5 Must-Haves for an Enterprise Mobility Management Solution Presented by: Melanie Lopez, Global Product Marketing Manager Webcast Summary: Do you have everything your organization needs to manage mobility, without exposing gaps in both data protection and end-user privacy?  In this webinar, you will be able to find real answers to tough questions, such as: What do you need to deploy ...
updated video 10 May 2017
This is a video showing a general overview of the Mobile Bulk Actions workflow process and a deeper dive into the underlying Workflow and how it hangs together. This video is one of several referenced by the following article: Extending Mobile Management Solution with Workflow
updated video 10 May 2017
This is a sample Symantec Workflow project and accompanying 13-minute video designed to illustrate several process automation ideas related to Symantec Mobile Management.  Specifically, the Workflow process is designed to run on a recurring schedule (e.g. every 10 or 15 minutes) and execute several post-enrollment checks and actions:     Limit each employee to enroll X ...
updated video 10 May 2017
This brief 5-minute video demonstrates the use of Symantec Workflow to automate a business process relating to Symantec Mobile Management.  Specifically, this example was designed to "Geofence" mobile devices, i.e. to restrain mobile devices to a given location such as a retail store or a corporate board room.  The Workflow process can automatically run on a schedule (e.g. every 5 ...
updated video 03 Jan 2017
This video shows how to Encrypt an Android Device after setting a PIN and proceeding back into the Work Hub to install Work Mail.
updated video 03 Jan 2017
This video shows how to update Symantec's iOS Work Hub. Attached to this article is also a looping .gif presentation showing how to update the Work Hub.
updated video 03 Jan 2017
This video shows how to update Symantec's Android Work Hub. Attached to this article is also a looping .gif presentation showing how to update the Work Hub.
updated video 03 Jan 2017
This video shows how to Trust Symantec MDM on an iOS 9+ Device. Attached to this article is also a looping .gif presentation explaining how to trust Symantec's MDM.
updated video 03 Jan 2017
This video explains how to enable "Unknown Sources" on an Android Device. Attached to this article is also a looping .gif presentation explaining how to enable "Unknown Sources."
updated video 03 Jan 2017
Symantec Mobility: Suite now includes functionality for WorkHub PIN authentication. PIN authentication allows the user to create and use a simple PIN code in place of enterprise credentials when authenticating to WorkHub and associated productivity apps, improving the user experience. This video overview captures the configuration and highlights the use of this feature with ...
updated video 03 Jan 2017
Watch a demo of Symantec Mobility: Suite's Mobile Application Management (MAM), and learn how organizations can easily manage internally-developed, third party, and native apps or web apps across personally-owned and corporate managed devices. To safeguard apps and data, organizations can apply application policies related to user authentication, data loss prevention, and more.
idea comment 30 Apr 2017
new idea 28 Sep 2016
When a scheduled meeting in Touchdown starts, I'd like Touchdown to mute ALL mobile device sounds and alerts for the duration of the meeting, not just the defined alerts for Touchdown events. Optionally, I'd like the option select these independently for certain meetings.  For instance, for a specific meeting (one-time or recurring), it would mute sounds but allow vibrate; but for other ...
updated idea 23 May 2016
Hi. It would be very helpful and convenient to have functionality to copy email address from To and Copy sections to be able to paste them into your new contact in the mobile device telephone book. Right now you can't do it and you have to write email address on a piece of paper to manually insert it into contact's details.
updated idea 09 Jul 2015
This idea is to add support for connectivity to a Pebble Time smartwatch, and specifically support of the TimeLine API for displaying upcoming calendar events on the watch. http://developer.getpebble.com/guides/timeline/ This would not be permanently stored by the watch OS, excepting perhaps a couple days worth, but if there are corporate security concerns, just a brief title of the ...
new idea 09 Feb 2015
I much rather prefer the old setup screens to the new method. So much easier at a glance to view your setup the old way. Don't break a good thing.
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