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Workflow and ServiceDesk

Public Group | Founded: 12 Jan 2010 | Serving 1071 members

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow and ServiceDesk team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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Our favorites:

Workflow How To Videos
Workflow Documentation
Example Workflow Templates
ServiceDesk How To Videos
ServiceDesk Documentation
Contributing to Workflow's Collaborative Component Pages

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New article 07 Sep 2017
In this Article I will run through how to enable AngularJS when using a DatePicker Component. Table Of Contents List Grid Date Pickers (this) Charts Custom - Checkers Page Source ... On a Web Form add a Date Picker ...
New article 07 Sep 2017
With the new "Software Request Process" in ServiceDesk 8.1 there have been some new Reports added to the SMP. These can be found in the  SMP. Reports | Service and Asset Management | ServiceDesk There are also a number of Hidden ...
New article 06 Sep 2017
In this Article I will run through how to enable AngularJS when using a Grid Component. Table Of Contents List Grid (this) Date Pickers Charts Custom - Checkers Page Source ... Firstly you will need to enable AngularJS in your ...
New article 06 Sep 2017
In this series of Articles I will run through using the new AngularJS Components in Workflow.  https://angular.io/ If you are unfamiliar with AngularJS there are lots of resources available to learn this framework. Many thanks ...
New article 31 Aug 2017
With the new "Software Request Process" in ServiceDesk 8.1 there have been some new Reports added to the SMP. If you login to a new SMP 8.1. Reports | Service and Asset Management | ServiceDesk Delivery Policies for Software Release Filters for ...
New article 18 Aug 2017
Here is a list of Workflow/ServiceDesk Projects not included in the base install of WF/SD. --- Email Monitor ServiceDesk Multiple Email Box Monitor - Version ...