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Workflow and ServiceDesk

Public Group | Founded: 12 Jan 2010 | Serving 1071 members

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow and ServiceDesk team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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Our favorites:

Workflow How To Videos
Workflow Documentation
Example Workflow Templates
ServiceDesk How To Videos
ServiceDesk Documentation
Contributing to Workflow's Collaborative Component Pages

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New download 05 Jun 2017
Version SD 7.6 This download (Protirus.ServiceDesk.WebParts.dll) is a couple of custom Web Parts to show 'ServiceDesk Assignments' and the 'Auditing Incident Owner and Service Queue Changes'. If you haven't see the following Article/Video I ...
New article 02 Jun 2017
This component has not yet been documented by the Workflow community. Earn Connect points by contributing your knowledge about this component to the Workflow community.  Component definition [Describe this component in one or two ...
New article 30 May 2017
In this set of Articles I'm going to explain how to create a Plugin for use within  Workflow. Articles List (this) Setup Simple Plugin Deploy Advanced Plugin Inspecting WindowsForm Ideas for Plugins Favourite Components ...
New article 24 May 2017
In this Article I'm going to explain how to inspect other Plugins to learn how to implement items that aren't in the Developer Guide PDF. Table of Contents List Setup Simple Plugin Deploy Advanced Plugin Inspecting (this) WindowsForm There ...
New article 24 May 2017
In this Article I'm going to explain how to create a simple Plugin with the basic properties and show some infomation about the current Project. Table of Contents​ List Setup Simple Plugin (this) Deploy Advanced ...
New article 24 May 2017
In this Article I'm going to explain how setup your environment for creating a Plugin. Table of Contents List Setup (this) Simple Plugin Deploy Advanced Plugin Inspecting WindowsForm You will need Visual Studio, download a version if you ...